Vendor Account Executive

Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team!

• Lead and support the onboarding and offboarding process for all vendors in collaboration with Rogers and the vendors' support teams
• Monitor new hire training and on-going course completion and success on 1Mission
• Collaborate with vendors to ensure enablement by confirming access to uniforms, necessary tools, and systems to ensure success in the field
• Liaise with the vendors on hierarchy updates and ensure team rosters are up to date
• Support the vendor teams with compensation updates and issue resolution
• Deploy pricing and system updates to the vendors' teams by timely testing, issue reporting, and resolution updates
• Conduct regular compliance audits to maintain sales quality and reduce revenue melt.
• Monitor lead conversion, lead utilization, daily door knocks, field time, etc., for sales efficiency.
• Provide operational support to sales leaders through reporting and data analysis for sales effectiveness.
• Lead discussions with vendors on marketing, promotional and product updates to ensure the field team is updated.

Not sure if you should apply for this role? Talk to your Manager or your HR Business Partner.

We’ve established a set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position's duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.

Posting Type Internal and External Candidates Considered

Hiring Manager Rajiv Batra

Recruiter Monica Bialas

Salary Grade 5

Schedule Full time

Shift No Selection

Length of Contract Not Applicable (Regular Position)

Work Location 8200 Dixie Road (101), Brampton, ON

Travel Requirements Up to 10%

Background Check(s) Required Canadian Criminal Record Check and Driver's Abstract

Bargaining Unit/Union NON

Posting Category/Function Project Management & Sales

Referral Bonus Amount $$0.00

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.