Account Executive

POSITION DESCRIPTION

Primordial Design Inc is looking for an Account Executive to join the existing sales team. You will play a pivotal role in driving our business growth by managing and expanding client relationships. This role involves shared responsibilities between acquiring new business and nurturing existing accounts. You will be identifying new business opportunities, presenting our innovative healthcare software solutions, and ensuring customer satisfaction. Additionally, you will manage renewals and maintain strong relationships with our current clients to ensure their ongoing success and satisfaction. Your ability to understand client needs and deliver tailored solutions will be key to your success. This role requires excellent communication skills, a proactive approach, and a passion for technology and healthcare.  

COMPANY DESCRIPTION

Primordial Design is a leading provider of innovative healthcare software solutions. As a division of Constellation Software, Primordial Design specializes in enhancing and extending radiology information systems (RIS), electronic medical records (EMR), and dictation systems. Our cutting-edge workflow orchestration platform is designed to drive efficiency and accuracy in radiology reporting. Primordial Design is committed to transforming the healthcare technology landscape through continuous innovation and excellence.

Constellation Software acquires, manages, and builds software companies in a variety of vertical markets all over the world, enabling them to be clear leaders in their industries. Our companies provide mission-critical enterprise solutions for vertical industries across the entire industry value chain. Constellation Software Inc. (www.csisoftware.com) is listed on the Toronto Stock Exchange with a market cap of approximately $100B CAD. Constellation Software is a conglomerate of vertical market software companies and has completed over 1200 acquisitions since our inception in 1995.

Key Responsibilities:

• Drive revenue growth by managing/upselling existing book of accounts and building pipeline by engaging in conversations with potential healthcare customers
• Collaborate internally to track and qualify new opportunities and implement effective account mapping strategies
• Identify opportunities to grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or external events
• Identify customer business needs and technology readiness and effectively qualify customers using frameworks to propose prioritized solutions
• Deliver engaging online presentations (and occasionally in person) to decision makers and consult prospective clients to understand value in Primordial’s technology and services
• Proactively build external stakeholders' mapping; collaborate internally to identify and engage senior business subject matter decision makers at the customer's/partner's business
• Negotiate price and contractual terms with all new customers, and identify who needs to be involved in approving the purchase
• Implement strategies to shrink sales cycle and contribute input on strategies to drive and close prioritized opportunities
• Implement mutual action plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure
• Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business
• Manage the end-to-end business of the assigned territory, conduct forecasting for accounts and develop a portfolio and territory plan to drive intentional selling aligned with strategic priorities
• Facilitate a seamless internal hand-off to our implementation team after contract signing
• Use CRM tools (Salesforce) to drive outreach, maintain clean data, and facilitate an efficient buying process for our customers
• Maintain accurate records about sales accounts, contacts, and opportunities in Salesforce

Minimum Qualifications:

• 5+ years healthcare IT sales – Radiology IT experience is required
• Bachelor's Degree
• Experience with Salesforce and MS Suite
• Experience in contract management
• Strong communication, organizational, and problem-solving skills.
• Ability to collaborate across teams (Product, Support, Services, etc.) to ensure smooth implementation processes.