Product Manager

Key details

• Title: Product Manager (open to Senior / Lead if very strong, IC-focused)
• Client: Retail
• Location: Mexico (strong preference for Guadalajara – GDL or nearby candidates); role is 95% remote
• Seniority: Mid to Sr. Product Manager (not entry level)

Profile focus

We need experienced Product Managers who are passionate about building cross‑platform customer experiences (retail + digital), ideally with strong e‑commerce and mobile background. Target people who have worked closely with marketing, store/retail operations, technology, and 3rd‑party partners to design and launch customer-facing products.

Core responsibilities

• Own cross‑platform customer experiences (web, mobile web, apps, retail touchpoints).
• Work in an agile environment to define requirements and create user stories for technology teams.
• Document customer, business, and functional requirements; write use cases, personas, measurement plans, and A/B testing plans.
• Participate in wireframes, user flows, and overall UX requirements; manage UAT and sprint demos.
• Partner with engineering and cross‑functional teams to deliver features quickly and with optimal resources.
• Drive product launches and act as a product evangelist.

Must‑have background

• 3+ years in consumer digital product management (commerce, content, community, personalization).
• Hands-on experience with e‑commerce and/or subscription models.
• Proven track-record managing a product across its full lifecycle.
• Solid technical background and experience working with software development and web technologies.
• Strong experience in agile product development and related tools (Jira, etc.).
• Experience working with mobile applications.

Nice to have

• Retail industry experience.
• Strong exposure to digital analytics, customer research, experimentation (A/B, multivariate).

Screening notes

• Prioritize candidates currently in GDL or willing to relocate with minimal support; the role is highly remote but the client prefers GDL‑based talent.
• Confirm English level is sufficient for frequent interaction with US‑based stakeholders.
• Highlight experience with: e‑commerce platforms, mobile apps, agile ceremonies, user story writing, and cross‑functional work with marketing/operations/IT.