Senior Account Associate

Come join a fast-growing food brand that is revolutionizing what we eat. Ark Foods is a modern-day farming company that creates simple, fresh, and exciting food. From our Chopped Salad Kits to the specialty vegetables that we grow at our farms up and down the East Coast, Ark Foods is rethinking modern agriculture from the ground up.

Our customers include leading retailers and distributors across the USA, including Whole Foods Market, Costco and more.

Overview

Ark Foods is seeking a Senior Account Associate to help share our exciting line of fresh vegetable products with the world. This role will report to our SVP of Sales and will focus on supporting our dynamic assortment of customer accounts on a daily basis.

Key work streams will include:

• Stewarding critical relationships with world-class grocery, e-commerce, and distributor accounts
• Managing incoming customer orders, and facilitating Ark Foods’ ability to fill, assessing pricing, timing, seasonality and feasibility of all order requests
• Coordinating with operations team to ensure smooth order fulfillment (e.g., inventory, logistics), and devising strategic and creative solutions to any customer issues or problems
• Guiding customers on ordering patterns and frequency with an eye towards maximizing revenue and profitability for Ark Foods
• Helping to track established KPIs on a weekly, monthly and annual basis
• Supporting in the onboarding process for new customers and new SKUs within existing customers, ensuring sample requests are executed seamlessly
• Maintaining customers needs across a variety of platforms, including food safety documentation, EDI requests, and more
• Owning the process of trade show logistics and execution

This role will help to support relationships with existing accounts and will be involved with day-to-day communication to them. It is a critical role in a product-focused, customer-obsessed, high-growth food company. The role will include exposure to senior company leadership, as well as high-profile customers from the world’s leading names in grocery and retail.

Requirements

• 3-5 years of account management or internal communications experience, preferably in produce
• Incredible organization skills
• World-class communication skills
• Agility to thrive in a fast-moving, high-stakes environment
• Creativity and determination to find the best ways to service the customer
• Scrappiness and grit
• Persistence
• A belief that there is no task too small and no challenge too large

Additional Info

• Competitive compensation package
• Healthcare and other benefits
• Generous vacation policy
• Preferably based in NY or FL (Flexibility for remote)
• All the specialty veggies you can eat!

About Ark Foods

Ark Foods is a modern-day farming company making fresh food accessible to everyone.

From Shishito Peppers and Honeynut Squash to Chopped Salad Kits made with simple, clean ingredients, Ark Foods believes there’s magic in growing and eating vegetables and works every day to share this feeling with the world. For more information, visit www.arkfoods.com, or follow along on Instagram at @arkfoods.