Account Manager

Our retail client is looking for a Digital Account Manager to join their team! This is a 40 hr/week, 8 month role, hybrid in Hoboken, NJ.

This position blends strategic planning and tactical execution, requiring deep understanding of brand marketing goals, translating them into actionable media strategies, and delivering measurable results. You will serve as a subject matter expert in media planning, audience tactics, and platform activation, managing day-to-day client interactions and contributing to revenue growth through strategic recommendations.

Responsibilities:
- Strong executor and consultative partner within a defined scope.
- Develop strategic plans and execute managed-service and self-service campaigns, acting as a consultative expert.
- Collaborate with Sales and Account teams to develop strategic, data-driven media proposals aligned with client objectives.
- Attend and lead external advertiser and agency calls, demonstrating expertise in media tactics, audience strategy, and campaign stewardship.
- Deeply understand and apply media types, including paid search, programmatic display, direct digital sponsorships, CTV, social media, digital OOH, and experiential in-store tactics.
- Communicate campaign performance metrics, insights, and optimization recommendations regularly with internal and external stakeholders.
- Adhere to internal SLAs and QA processes, ensuring seamless campaign launches and high-quality client experiences.
- Confidently presents strategic upsell recommendations to drive incremental revenue.
- Demonstrates strong executive presence when presenting upsell opportunities to clients and agencies.
- Partner cross-functionally to traffic campaigns effectively across various ad technology platforms.
- Troubleshoot and resolve campaign issues promptly, ensuring optimal campaign performance.

Qualifications:
- Bachelors Degree in Business, Marketing, Communication, or related area.
- 3+ years of experience managing digital media campaigns or consulting on digital campaigns across display, video, social, search, and programmatic.
- Deep understanding of digital media metrics (CPM, ROAS, CPC, CTR, etc.) and media math for optimization.
- Proven client-facing experience with proactive risk identification and solution development.
- Excellent verbal and written communication, with strong presentation skills.
- Strong project management capabilities and ability to thrive under pressure, managing multiple priorities.
- High comfort navigating rapidly evolving environments and ambiguous situations.
- Strong proficiency with Microsoft Excel, PowerPoint, Word, Outlook, and familiarity with Salesforce, JIRA, Tableau, SQL, Power BI.

Preferred Qualifications:
- Masters Degree in Business, Marketing, Communication, or related field.
- Extensive experience in programmatic advertising, including knowledge of DSPs, DMPs, and ad exchanges.
- Proven track record of influencing advertiser investments in media strategies.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

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April Segedi - Recruiter

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 05/15/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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