Client Coordinator, Employee Benefits & Retirement

HUB International is looking for a dynamic Client Coordinator to provide high level administrative support to the EB&R Practice in our Toronto HUB International Office. If you enjoy working in a fast-paced corporate team environment and take pride in customer excellence, then this may be a role for you. Superior time-management, organizational and follow-up skills are essential for this position supporting a Senior Consultant and Account Manager in day-to-day operations. This role is a 25 hour per week role, working Monday-Friday.

What You’ll Do

• Generate quotes through Insurance carrier portals
• Prepare plan comparisons
• Gathers data and assists with the preparation of marketing documents
• Prepares cover letters
• Support Sr Consultant and Account Manager with service requests
• Follow up and review receivables
• Monitor General Inbox and make intake calls
• Maintain electronic files and create new client profiles
• Client billing
• Other duties as assigned

• Post Secondary Education
• Minimum 2 years’ administrative support experience
• Advanced Proficiency in Microsoft Office: Word, Excel, and Outlook;
• Ability to learn new systems, i.e. Epic broker management system
• Strong organizational, time and client management skills
• Effective communication skills: verbal and written
• Strong team player
• Proactive and customer-focused approach
• Strong initiative and follow-up skills

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, We Place Immense Value On The Well-being And Professional Development Of Our Team. Here’s What You Can Look Forward To As Part Of The HUB Team

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

The expected hourly range for this position is $20 to $23 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

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