RBC Bearings
Linkedin · Posted 22d ago
Aerospace Account Specialist
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Indexed description
Principal Responsibilities
- Facilitate the order entry process from beginning to end for assigned customers.
- Answer basic technical questions using available resources.
- Act as liaison between customers and field sales with various departments.
- Build positive relationship with all major customers.
- Prepare quotes, status updates and responses for customers.
- Review purchase orders for accuracy against contracts and quotes.
- Ensure accurate and timely service and respond quickly and proactively to customer requests.
- Support and manage weekly orderbook calls with key customers.
- Track customer orderbook against forecasts, work hand in hand with customers and shortage reports to ensure forecasts align with customer planning.
- Adept at identifying high-impact actions, and proven record of identifying and resolving key requests efficiency.
- BS degree in Business, Supply Chain or Engineering-related field.
- 5-8 years relevant account management experience in manufacturing.
- Experience in the aerospace industry strongly preferred.
- Exceptional accuracy in high-volume process driven work.
- Strong written and verbal skills for communicating technical and commercial information.
- Ability to work under pressure and meet tight deadlines.
- Proficient in MS Office and ERP systems.
- Strong organizational skills.
- Ability to keep customers satisfied while maintaining company guidelines.
- Must be detail oriented and follow issues through to completion.
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