Account Manager - Mobility

Summary

Due to growth we are hiring two (2) more Account Managers. The Account Manager represent the company’s products and services to end customers, Mobility (AMR/AGV) distribution channels, and its integrators. Responsible for development and management of overall Mobility (AMR/AGV) sales and generating year-over-year growth in sales, market share, and profitability. Collaborates with other market segments such as Tier-1 and Automotive when needed to achieve sales.

Location Requirements: Michigan, Pacific Northwest and Pacific Southwest. Candidates MUST BE living in these areas of the country to be considered.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Achieves sales of mobility products, AMR’s, KMR’s and related services (training, engineering support, on-site support, etc.) with end-users and through AMR distribution channels, integrators, and System Partners.
• Develops strategic plans to increase sales and gain additional market share for mobility applications by identifying new AMR expansion and sales opportunities.
• Develops and maintains a long-term business relationship between KUKA Robotics and AMR industry partners, integrators, System Partners and end user customers.
• Develops and presents mobility product presentations at KUKA Robotics sales and System Partner meetings.
• Expands current AMR sales channels and customer base by following up on all customer leads, supporting account manager activity when needed, preparing quotes and making presentations to customers.
• Represents KUKA Robotics professionally as part of the global operating holding company KUKA AG in order to improve and grow our business in North America.
• Effectively presents company products/services/structure to new and existing customers as requested by the general industry sales team.
• Manages and assists Sales Applications Engineering in preparing AMR customer demonstrations.
• Assists Sales Operations in the development of AMR related proposal packages.
• Provides and documents product and market feedback to the global Key Technology Manager on AMR products and strategies.
• Monitors the competition’s products and services and notifies management of benchmarks (prices, technical advantages, technical problems, organization, etc.).
• Cooperates with all internal departments in order to achieve overall targets.
• Travels as needed to customer sites throughout the US as well as to KUKA headquarters in Augsburg/Germany.
• Adheres to the Quality System and participates in continuous improvements.
• Understands and follows safety regulations and identifies safety concerns.

Qualifications

• Knowledge and understanding of AMR solutions used by general industry companies.
• Understanding and working knowledge of the various AMR applications from which general industry companies may benefit.
• Proficient in MS Office products including Outlook, Word, Excel and PowerPoint.
• Reporting and forecasting experience and understanding and working knowledge of CRM (Salesforce preferred).

Education and/or Experience

Bachelor’s degree (B.A.) from four-year college or university and three years of related robot sales experience; or equivalent combination of education and experience.

Preferred: strong relationship with customer contacts: engineering, purchasing, logistics and material flow departments, supplier base and its integrators.

KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.