Senior Benefits Manager
Indexed description
Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link.
About The Role
We are seeking a seasoned Senior Benefits Manager to take full ownership of our global benefits ecosystem. This is a high-impact role where you will manage the end-to-end lifecycle of our health, welfare, and retirement programs across the US and our international markets. You will be the primary architect of our renewal strategies, a champion for employee education, and the driving force behind systematising our benefits data. Reporting to the Director of Total Rewards, you will balance strategic vendor management with hands-on operational excellence, ensuring our programs remain competitive, compliant, and scalable as we grow.
Your Impact
Benefits Ownership & Strategy
- Benefits strategy: Develop and evolve global benefits programs (e.g. health, wellness, retirement, leaves, perks)
- Vendor Management: Manage broker, carrier, and global provider relationships. Evaluate vendors for cost, performance, and competitiveness.Lead the end-to-end renewal, negotiations, and RFP process for the US and international markets, managing 10+ locations and vendors.
- Benefits Operation: Administer and ensure the rigorous compliance of all benefit plans, monitoring claims data and regulatory requirements, including administration and compliance of level-funded plans
- Benchmarking: Lead global market benchmarking to ensure our offerings remain competitive across all regions.
- Process Management: Oversee enrollment processes, audit and redesign workflows and handoff points between internal teams and vendors to eliminate friction.
- Systemisation: Build and maintain robust benefits cost-tracking models, variance analysis, and data systems to provide "source of truth" reporting.
- Procurement: Own the vendor lifecycle from initial RFP and procurement to ongoing performance management and relationship building.
- Content Creation: Design and maintain a comprehensive benefits education suite, including internal wikis, slide decks, and guides.
- Employee Support: Act as the subject matter expert for complex employee inquiries and lead high-touch open enrolment logistics.
- Proven experience managing US benefits programs, including renewals and open enrolment, within a multinational company or through a brokerage.
- Strong background in benefits design, vendor management, and market benchmarking.
- Deep knowledge of self-funded and level-funded healthcare plans, including administration and compliance.
- Experience managing 401(k) plans, including compliance testing (ADP/ACP) and vendor selection.
- Experience managing international benefits programs across regions such as EMEA, LATAM, or APAC.
- Strong analytical skills with proficiency in Excel or Google Sheets, and ability to translate complex data into clear insights.
- Self-starter with a builder mindset, capable of operating independently and managing complex projects.
- Experience in tech, startup, or Web3 environments.
- Familiarity with benchmarking tools (e.g., Radford, Mercer) and HRIS/benefits administration systems (e.g., Sequoia).
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