Facilities Technician - Electrical
Indexed description
As a Day Facilities Engineer, you will be a key member of our onsite operations team, collectively responsible for all technical activities across the Data Centre Campus-including M&E facilities, utilities, maintenance, repair, breakfix, operational processes, escalation support, training, and compliance.
The role focuses on delivering highquality technical, preventative, and corrective maintenance in line with agreed SLAs to ensure maximum site efficiency, reliability, and optimisation.
Overall Responsibilities
- Act as a central Facilities Engineer resource during core business hours.
- Support Client Services requirements as directed by line management to maintain strong Client satisfaction.
- Develop and maintain uptodate knowledge of all facilityrelated systems, including cooling, access control, fire suppression, and critical electrical/mechanical systems.
- Contribute to the creation and maintenance of operational documentation such as RAMS, MOPs, and SOPs.
- Maintain a strong understanding of Emergency Operating Procedures (EOPs) and escalation processes to ensure effective firstline response.
- Ensure operational consistency and compliance with Company and Group Standards.
- Conduct inspections, monitoring, maintenance, and repairs of building systems and equipment in accordance with client quality standards.
- Ensure all critical environmental conditions are maintained at all times.
- Lead or support facilityrelated projects and drive root cause analysis for technical issues.
- Perform routine maintenance independently and support intrusive maintenance under senior engineer supervision.
- Troubleshoot facility and racklevel issues, acting as an escalation point for technicians and junior engineers.
- Execute maintenance work to minimise downtime and ensure operational continuity.
- Oversee contractor activity, ensuring quality delivery and complete documentation.
- Monitor system performance against SLAs, proactively identifying and communicating risks.
- Perform quality checks on facility documentation, reports, and tickets.
- Respond promptly to incidents that could impact critical infrastructure availability.
- Manage multiple competing tasks or projects, escalating risks where appropriate.
- Support root cause analysis for operational issues and provide firstlevel response to facility events.
- Participate in infrastructure projects requiring facility engineering expertise.
- Collaborate with Senior Site Engineers and Operations Management on service design, Client implementations, and infrastructure delivery.
- Represent the Facilities and Client Services teams during business hours.
- Act as first and secondline support for alarms, responding or escalating in line with established guidelines to maintain consistent service.
- 2-3 years' experience in an electrical, mechanical, or industrial technical environment (desirable but not essential).
- Fluent English-written and verbal.
- Understanding of operational documentation such as RAMS, MOPs, and SOPs.
- Proficiency in basic software applications, including Microsoft Office.
We encourage innovation, continuous improvement, and professional development-providing opportunities to grow, expand your skills, and build a successful career. This is an exciting time to join our business. Apply now and make your mark on our future.
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