ICT Technical Senior Specialist

• Values-led, inclusive university culture with a strong commitment to Te Tiriti and diversity.
• Opportunity to shape ICT operational maturity and enterprise-level technical documentation.
• 6 month fixed-term contract based at AUT's city campus

Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.

AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

AUT’s ICT Directorate is a strategic partner to the University, enabling teaching, learning, research, and operations through reliable, secure, and innovative digital services. Our teams support a complex, enterprise-scale environment and are focused on continuous improvement, modern platforms, and service excellence.

We are a highly collaborative and professional group, committed to delivering high-quality outcomes, embracing new technologies.

The Opportunity | Te Whiwhinga mahi

AUT's ICT is on a journey to improve its operational maturity in the Infrastructure and Service Delivery portfolio. Part of this journey is a need to develop, refresh and enhance existing technical process and roadmap documentation and bring much of this up to date to reflect current and future state. A 6 month fixed term opportunity has arisen for an ICT Technical Senior (Specialist) to assist with this journey.

About you | Ko wai koe

We are seeking a highly motivated and driven self-starter with the ability to work largely unsupervised once briefed on the required outcomes, and to deliver those outcomes in a timely manner. Part of the role involves working with ICT Subject Matter Experts to translate current operational processes into clearly documented artefacts. Once documented, these agreed processes will need to be socialised and endorsed by management. As such, the ability to present, engage with, and influence stakeholders is essential for success in this role.

A good understanding of ICT infrastructure and a familiarity and experience with the use of Artificial Intelligence (AI) to assist with streamlining documentation outputs is also a desirable attribute.

If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in.

To Be Successful In This Role, You Will Have

• Significant experience in developing high quality ICT technical documentation.
• Any documentation produced needs to be of a very high standard and pass external audit compliance standards.
• Through working with ICT in house technical subject matter experts (SMEs), the ability to extract process information and from discussions create robust documentation.
• A good understanding and ideally operational exposure to the ICT Disaster Recovery (DR) process for a large organisation as a significant part of the documentation and process that needs defining and creation relates to DR.
• Experience creating documentation based on industry best practice across several domains, namely:
• Networks
• Infrastructure platforms
• Service Delivery (Customer facing) functions
• A commitment to equity, diversity and Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).

As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day.

You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.

What we offer | Ngā āhuatanga kei a mātou

Role

At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:

• Flexible working and a strong, caring culture that supports belonging.
• Recognition frameworks that reflect your contribution and how you live our values.
• The tools and trust to make a meaningful difference every day.
• Māori and Pacific development programmes that strengthen our shared purpose.
• Cultural capability uplift development programmes for all staff.
• Professional development opportunities to keep you moving forward.

How to apply | Me pēhea te tuku tono

Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.

Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.

Further Information | Pārongo Anō

• Start Date: To be agreed with the successful applicant.
• Salary Ranges | Ngā Utu: $110,000 - $131,000 commensurate with the skills and experience of the successful candidate.

For further information: Contact Caroline Cranston, AUT Recruitment Consultant - [email protected].

Closing Date | Te rā aukati: 26 May 2026 at 11.55pm

Job Reference | Tohutoro Mahi: 95465

• Full-time denotes 37.5 hours per week

At AUT we strive to be a place where people love to work and learn. We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Māori and Pacific communities. We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

Please note that all applications must be submitted through the online application process. For further information, please send us an enquiry here or call 921 9499. Please note we are happy to answer your questions but we do not accept applications by email. You will need to apply through the standard registration process.

Nā tō rourou, nā taku rourou ka ora ai te iwi.

With your food basket and my food basket, the people will thrive.