Assistant Key Account Manager (E-commerce)

Assistant Key Account Manager – E-commerce

Position Overview

We are looking for a dynamic and result-oriented Assistant Key Account Manager – E-commerce to manage and drive the online business across E-commerce marketplaces and Quick Commerce platforms. The ideal candidate should have hands-on experience in marketplace operations, catalogue management, advertising, and sales performance analysis, with a strong understanding of platforms such as Flipkart, Blinkit, Zepto, and Swiggy.

Key Responsibilities

• Manage and drive the company’s online business across E-commerce and Quick Commerce platforms such as Flipkart, Blinkit, Zepto, Swiggy, etc.
• Handle day-to-day marketplace operations including product listings, promotions, deals, discounts, and operational issue resolution.
• Ensure catalogue hygiene by maintaining accurate product information, pricing, images, and inventory updates across platforms.
• Manage and coordinate return handling processes efficiently to ensure smooth operations and customer satisfaction.
• Monitor and optimize Flipkart fulfilment operations and marketplace performance.
• Stay updated with the latest trends, tools, and best practices related to Flipkart advertising and marketplace growth strategies.
• Monitor sales performance, analyse data and trends, and implement action plans to improve business performance and revenue growth.
• Coordinate with internal teams and marketplace account managers for smooth business operations and timely issue resolution.
• Prepare and share regular reports on sales performance, market trends, account health, and operational updates.

Desired Candidate Profile

• Hands-on experience in managing Flipkart and Quick Commerce platforms such as Blinkit, Zepto, and Swiggy.
• Strong understanding of marketplace operations, catalogue management, and online sales processes.
• Good analytical and problem-solving skills with the ability to interpret sales and performance data.
• Proficient in MS Excel and reporting tools.
• Strong communication and coordination skills.
• Candidates with prior experience working directly with Flipkart or Quick Commerce businesses will be preferred.