Saint-Gobain Group in India
Linkedin · Posted 27d ago
ASSISTANT MANAGER - KEY ACCOUNTS
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Indexed description
- Responsible for managing key accounts, ensuring client satisfaction and retention.
- Develop strategies to increase sales and promote new products to existing clients.
- Coordinate with various internal teams to deliver excellent customer service.
- Analyze sales data and set challenging sales targets for the team.
- Keep abreast of market trends and competitor activities.
- Prepare reports on account status and present them to senior management.
- Assist in resolving customer issues and escalations in a timely manner.
- Manage key accounts to achieve sales targets and enhance customer satisfaction.
- Develop and execute strategies to drive sales growth and product adoption.
- Collaborate with cross-functional teams to meet customer needs effectively.
- Monitor market trends and competitor activities to identify opportunities for growth.
- Prepare regular reports on account performance and present findings to the management.
- Address customer concerns and escalations promptly to ensure a positive customer experience.
- Bachelor's degree in Business Administration or relevant field.
- Proven experience in key account management or sales.
- Strong interpersonal and communication skills.
- Ability to analyze sales data and trends.
- Familiarity with CRM software and MS Office.
- Excellent time management and organizational abilities.
- Problem-solving aptitude with attention to detail.
- Customer-oriented approach with a focus on relationship building.
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