Solution Product Manager / Pre-sales Solution Engineer (Acquiring & Payments)

Solution Product Manager / Pre-sales Solution Engineer (Acquiring & Payments)

Location: Singapore/Malaysia/Shenzhen / Shanghai / Hong Kong

Role Overview

The Solution Product Manager serves as a key bridge between Business Development (BD) and Product/Engineering teams, owning the end-to-end design and delivery of payment and acquiring solutions from pre-sales through go-live.

You will help banks, brands, and fintech partners rapidly integrate our payment capabilities—including card payments, e-wallets, QR payments, bank transfers, and Buy Now Pay Later (BNPL)—ensuring solutions are commercially viable, technically feasible, compliant, and scalable, while improving payment conversion rates and user experience.

Key Responsibilities

Pre-sales & Solution Design

Partner with BD teams during commercial discussions to understand clients’ business models and payment use cases;

Translate client requirements into standardised acquiring and payment solutions (API / SDK / Portal / White-label);

Prepare Partner Solution Documents, including:

Functional scope

Data flows

Payment journeys

KYC / settlement structures

Compliance considerations

Evaluate feasibility and impact of customised requirements, clearly defining product boundaries.

Integration & Go-Live Delivery

Act as the primary product and technical point of contact for clients;

Coordinate closely with internal Product, Engineering, Settlement, and Risk teams;

Produce delivery artefacts such as:

Integration Guides

UAT Checklists

Go-live Plans

Track client integration, testing, and go-live progress to ensure delivery quality;

Capture best practices and convert delivery experience into reusable templates and internal knowledge.

Product Standardisation & Feedback Loop

Consolidate common client requirements and drive productisation;

Continuously improve standard APIs, SDKs, and solution templates;

Contribute to enhancements of the Developer Portal and Sandbox, improving integration experience.

Internal Collaboration & Knowledge Management

Establish structured handover mechanisms across BD, Implementation, and Support teams;

Maintain solution FAQs and internal knowledge bases;

Provide regular product and technical training to BD and Partner Success teams.

Requirements

Basic Qualifications

Bachelor’s degree or above in Computer Science, Information Systems, FinTech, Payments, or related fields preferred;

5+ years of experience in Product Management, Solution Architecture, or Technical Consulting;

Hands-on knowledge in at least one of the following domains:

Acquiring / Payment Processing / Clearing & Settlement / FX

Card payments, e-wallets, QR payments, BNPL

Banking-as-a-Service (BaaS) or Fintech API platforms

Ability to read and write API documentation;

Strong cross-functional communication skills;

Fluent written and spoken English and Mandarin.

Nice to Have

Experience working with banks, payment institutions, or card schemes (Visa/Mastercard);

Familiarity with ISO8583, PCI-DSS, KYC/KYB standards;

Experience managing UAT and delivery projects;

Experience collaborating with multi-country or distributed teams.

Role Attributes

Able to switch fluently between business language and technical language;

Strong at abstracting customised requirements into scalable, standardised product capabilities;

Highly structured thinker with clear documentation and communication skills;

Strong sense of ownership, capable of independently driving multi-party delivery;

Passionate about building and productising payments and acquiring infrastructure.