Account Manager

Company Description

Alliance Insurance Group specializes in helping employers design, implement, and manage cost-efficient and effective employee benefits programs. Founded in 2003, the company operates from offices in Montgomery, Opelika, and Birmingham, Alabama. With a focus on detail and analytics, Alliance streamlines year-round benefits administration to save clients time and money. By creating customized solutions, Alliance maximizes the value of employee benefits and enhances organizational processes.

Role Description

This is a full-time, on-site role located in Montgomery, AL. As an Account Manager, you will act as the primary point of contact for clients, providing exceptional service and managing their benefits programs. Responsibilities include maintaining strong relationships with clients, resolving inquiries, coordinating renewals, processing plan changes, and collaborating with internal teams to deliver tailored solutions that meet organizational needs.

Qualifications

• Experience in client relationship management, customer service, and strong interpersonal skills
• Proficiency in benefits administration, plan management, and renewals coordination
• Strong analytical, problem-solving, and organizational skills
• Effective verbal and written communication skills
• Proficiency with relevant software and understanding of compliance regulations in employee benefits
• Bachelor’s degree in business administration, human resources, or related field preferred
• Experience in insurance or benefits administration is a plus
• Ability to work collaboratively in a fast-paced, client-focused environment