Project Coordinator (Part-Time)

Department: Design

Location: KSA

Description

We're a team of 6 passionate researchers, looking for a Project Coordinator to join our team in Saudi Arabia.

Key Responsibilities

Your role is to support researchers, product managers and designers, in order to run their own research studies. You will particularly:

• Manage recruitment process across multiple research studies from scheduling, screening, to paying incentives to participants, as per guidelines.
• Work with internal teams to understand recruitment requirements and timelines.
• Manage research tools under guidance from Research Lead.
• Manage participant relationships, and maintain data and consent
• Organise workshops and other research events.
• Respond to participants or internal staff’s enquiries about recruitment.
• Prepare weekly reports on recruitment activities and participant satisfaction
• Follow compliance and privacy policy in managing participant data

Note: this is NOT a research role.

Skills, Knowledge and Expertise

Essential attributes

• Organisational skills with a proven ability to manage complex resources and coordinate multiple projects simultaneously without compromising on detail.
• Communication: Highly articulate in both written and verbal formats, with the ability to work with diverse teams.
• "Can-do" mindset You review workflows and implement innovative solutions, such as AI-driven recruitment, to optimise research efficiency.
• Ethics and Compliance: You manage user data with total discretion, ensuring strict adherence to privacy guidelines and legal requirements, throughout data collection, storage, and access.

Desirable attributes

• Experience in recruiting users for research, managing personal data cross-country, to highest ethical standards
• Project management experience
• Experience in research ops products or similar experience.
• Knowledge of using Claude to optimise workflows.

Benefits

• Independence: you will be assigned your own project from day one. This means you will have full ownership of your business from start to finish
• Making an impact: you have a real opportunity to share your passion in advocating for customers, and ensuring that your research findings have an impact on making customer experience better
• Working hours: as per local regulations but we care more about quality, not hours put in.