Head of Engineering Experience and Platforms

The Head of Engineering Experience and Platforms is responsible for championing the productivity, satisfaction, and continuous growth of our engineering community. This role ensures that engineers are empowered with intelligent, automated, and AI augmented tools, processes, and platforms that accelerate the delivery of high quality software at scale. Reporting to the Head of Engineering and Delivery Enablement, this leader will shape the future of our development ecosystem by embedding AI native and agentic capabilities throughout the Software Development Lifecycle (SDLC). The team will own the creation and evolution of a seamless, scalable, and frictionless engineering environment—one that anticipates needs, orchestrates workflows, and reduces cognitive load through AI automation and smart developer assistance. Partnering closely with senior technology leaders and strategic stakeholders, this role will drive the modernization of our SDLC, enabling engineers to work in a highly optimized environment where intelligent agents automate repetitive tasks, surface insights proactively, improve code quality, and create an unparalleled development experience.

Key Responsibilities

• Engineer Productivity: Own and optimize the end-to-end developer workflow, including onboarding, tooling decisions, documentation, and internal platforms.
• Advocacy & Support: Act as the voice of engineer, identifying pain points and driving improvements across teams and projects.
• Tooling & Platforms: Evaluate, implement and manage best-in-class development tools, including GitHub Copilot (or similar AI Code Assistants), AI agents for developer experience, GitHub Actions, CI/CD pipelines, and internal developer platforms.
• Collaboration: Partner with the Head of Architecture to align on technical standards and with the Head of Cloud to ensure cloud-native best practices
• Engineering Metrics: Lead the Engineering Metrics Program, defining, tracking, and reporting on developer experience and productivity metrics.
• Developer Evangelization: Lead the Developer Evangelization Group to aid development teams in adopting new technologies and processes.
• Metrics & Feedback: Run regular feedback loops to measure and improve developer satisfaction.
• Culture & Community: Foster a culture of learning, innovation, and knowledge sharing through internal events, documentation, and mentorship.

• 10+ years of proven experience in software engineering, developer productivity, or platform engineering over 10 years.
• Strong leadership, communication, and stakeholder management skills.
• Deep understanding of modern development workflows, cloud platforms, DevOps practices, and developer productivity tools such as Github (or similar platforms) GitHub Copilot, AI agents, and GitHub Actions

$152,290.00 - $250,195.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.