Key Accounts Manager | HYBRID | Ecommerce

Location: BGC, Taguig

Work Set-Up: Hybrid (4 days onsite, 1 day WFH)

Schedule: Monday–Friday | Day Shift

Key Responsibilities:

Business & Commercial Leadership

• Lead the end-to-end performance of the Beauty business unit, including revenue growth and profitability.
• Develop and execute business plans with clear KPIs supported by strong marketing, commercial, and operational strategies.
• Manage financial performance, budgets, and profitability of the unit.
• Analyze business results to identify growth opportunities and areas for improvement.

• Build, lead, and mentor a high-performing team of brand managers and store operators.
• Provide regular coaching, training, and performance feedback to support long-term team development.
• Promote best practices and operational excellence across the organization.

• Contribute to commercial strategy development and overall business planning.
• Review, improve, and streamline operational processes to enhance efficiency and scalability.
• Lead problem-solving efforts for operational or commercial issues involving internal teams and external partners.

• Build and maintain strong relationships with key stakeholders, including brands and e-commerce platforms.
• Lead negotiations for annual agreements with brands and marketplace partners.
• Prepare and present product and business proposals to current and prospective partners.

• Monitor industry trends, consumer behavior, and competitive insights.
• Identify new e-commerce opportunities and implement action plans to drive growth.

• At least 6-7 years of experience in e-commerce, commercial management, or category management.
• 2-3 years of people management experience
• Bachelor’s degree in Business, Communications, or a related field.
• Proven experience building and scaling brands in e-commerce environments.
• Strong strategic thinking, negotiation, and problem-solving skills.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage complex projects and multiple priorities effectively.
• Strong relationship management skills with both internal teams and external partners.
• Up-to-date knowledge of e-commerce trends, beauty industry trends, and consumer behavior.