Immigration Legal Assistant

Position Overview

Our firm is seeking a detail-oriented, organized Immigration Legal Assistant to support our office operations. This role is open to entry-level candidates. This position is important to our client intake process and day-to-day case management including opening and closing client matters, managing critical communications, and ensuring smooth workflow between clients, attorneys, and staff.

Key Responsibilities

· Support client consultations with attorney/paralegal; take detailed notes on case matter information, matter type, fee terms, case strategy and procedures, and next steps.

· Handle scanning, printing, mailing, filing, document management, and quality control for submissions.

· Greet, screen, and route client calls; gather preliminary information when appropriate; answer questions when appropriate;

· Assist with preparing retainer agreements using firm templates and assist with file-opening documentation.

· Assist with client account management, including supporting the Accounts Manager by helping track retainer balances, payments, outstanding invoices, and account depletion; notify paralegal of needed next steps.

· Help create and maintain client files/folders per client case management system and standard procedures

· Assist with template letters/notices and manage high phone/email volume while maintaining confidentiality/professionalism.

Required Qualifications

• High school diploma

• Must be familiar with and proficient using Microsoft Office products and other software applications common in professional offices

• Strong organizational and time-management skills Attention to detail and accuracy

• Ability to multitask and prioritize in a fast-paced environment

• Strong written and verbal communication skills

• Ability to work independently and as part of a team

Preferred Qualifications

• Prior experience in a professional office

• Proficiency in one or more languages in addition to English

• Familiarity with immigration law or legal concepts

Compensation & Benefits

• Salary: At least $15 per hour; negotiable and commensurate with experience

• Schedule: Full-time, in-office (Monday–Friday)

• Location: Charlotte, NC

How to Apply

Submit the following:

1. Resume

2. Cover letter (tell us why you're interested in immigration law and client service)

3. Contact information with references

Contact: Principals only; no recruiter calls please.