Key Account Manager (Pharma)

Work setup: Full onsite

Schedule: Monday to Friday, Dayshift

Role Overview

The Key Account Manager is responsible for managing and growing strategic open-market accounts for uni-branded pharmaceutical products and overseeing distributor partners for branded generics. The role focuses on driving sales performance, ensuring effective in-market execution, and optimizing commercial opportunities across assigned accounts. It also plays a key role in strengthening long-term customer partnerships to support sustained business growth in the pharma sector.

Qualifications

• Bachelor's degree in Business, Marketing, Pharmacy, Life Sciences, or any related field (preferred)
• 3–5 years of experience in key account management, sales, or distributor management, preferably in the pharmaceutical or healthcare industry
• Strong background in handling pharmaceutical products (ethical drugs, branded generics, or OTC products)
• Proven experience managing key accounts, hospital/clinic/pharmacy channels, or institutional customers
• Strong negotiation, account development, and stakeholder management skills
• Solid understanding of pricing strategies, trade terms, and commercial operations in pharma
• Strong analytical skills with ability to interpret sales data, market trends, and competitor activity
• Proficiency in MS Excel, PowerPoint, and CRM systems

• Manage and grow assigned key accounts to achieve sales, distribution, and profitability targets
• Develop and execute account plans and business strategies for uni-branded pharmaceutical products
• Build and maintain strong, long-term relationships with key customers, including institutional and trade partners
• Identify and develop new open-market accounts and expand product listings across relevant channels
• Support product launches, portfolio expansion, and promotional initiatives within assigned accounts
• Recommend and implement pricing, discount structures, and commercial terms within approved guidelines
• Monitor market trends, competitor activities, and pricing dynamics in the pharmaceutical sector
• Manage distributor partners to ensure strong in-market execution for branded generics
• Conduct regular business reviews, performance tracking, and forecasting with distributors
• Ensure compliance with pricing structures, regulatory requirements, and trade programs