Account Manager | SaaS | UK Market

As an Account Manager for the UK Market at Ringover, you will be responsible for the P&L of a portfolio of strategic customers.

Your goal? Turn the existing customer base into a key growth driver through renewals, upsell, and especially cross-sell. You will sit at the crossroads of high-level customer relationships, commercial strategy, and product value.

Key Responsibilities

• Manage and grow a portfolio of high-value accounts
• Define account-specific commercial strategies aligned with customer business objectives
• Maximise account value (retention, MRR growth, product adoption)
• Engage regularly with senior stakeholders (C-Level, Business & IT leadership)
• Build strong, proactive and advisory customer relationships
• Track KPIs and build a clear understanding of customer P&L
• Identify co-innovation opportunities with the Product team (e.g. beta testing, market feedback)
• Act as the strategic interface between internal teams (Sales, CSM, Product, Support) and the customer

Profile Requirements

• 3–5 years of experience as Account Manager, Customer Success Strategist, or in Sales (preferably Mid-Market or Enterprise)
• Proven experience managing complex, high-value accounts (SaaS / B2B Tech preferred)
• Ability to operate in matrix organisations and engage with C-Level stakeholders
• Strong business acumen and P&L-oriented mindset
• Excellent interpersonal skills, situational intelligence, and trusted advisor posture
• Highly proactive, solution-oriented, and strong active listening skills

Whats On Offer

• Join a fast growing company with career progression
• 28 paid holidays (includes UK bank holidays)
• Hybrid working environment from our offices in Liverpool Street
• Laptop, headset and other work equipment provided
• Trips to visit our Paris HQ for training and company events
• £200 towards your London travel every month!