Account Manager, Card Centre

Job Summary

The Account Manager is responsible for driving overall customer success aligned to Card Centre’s strategy and goals. He/She will be responsible for the customer relationships and is the primary touch point between customers and Card Centre. This position reports to the Head of Card Centre.

Key Responsibilities

• Primary point of contact on customers’ matters
• Revenue delivery through negotiated contracts with customers, pursuit of change requests and initiatives from customers as well as new business opportunities
• Responsible for, which includes negotiation, review and preparation of customers’ contracts and quotations
• Manage sales pipeline for reporting to HOD and Management
• Tracking revenue targets and management of budgets
• To work closely with Operations and Technology teams to ensure timely implementation and completion of change requests and/or initiatives
• Deliver clear, structured and insight-driven reporting to customers’ requirements through effective communication and co-ordination with various internal teams
• Preparation of proposals and presentation decks to stakeholders

Requirements

• Minimum 1-3 years of experience as an Account Manager or related role
• Excellent communication and interpersonal skills
• Goal-oriented and proven sales and negotiation skills
• Team player with good work ethics and able to work independently
• Meticulous, diligent, well-organized with good time management skills
• Comfortable with fast-paced environment and frequent dynamic requests
• Experience in accounting and budget planning will be advantageous
• Good stakeholder management and collaboration skills