Senior Market Manager (High-star Hotel)

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services

.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different language

s.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every travell

er.
Experience in 4-5 star hotel revenue management is required alongside, leading a team of 5 or more for more than 4 ye

ars.
Direct application link: https://careers.trip.com/#/job-detail?jobId

=7077
Introd

uctionTrip.com Group is looking for a Senior Market Manager with a proven record in team management within a sales or account management environment. As a Senior Market Manager, you are responsible for leading a team that overseas the account management of our hotel partnerships. You will support the attainment of KPI related goals by developing and nurturing strong partner relationships within your assigned terr

itory.
In this Role, you’ll

• get to:
  Lead a team of Account Managers in your assigned
• region.Master and champion, the execution of business strategies to exceed key targets, goals, and objecti
• ves set.Effectively handle working relationships, team productivity and
• morale.Endlessly train, coach and develop your direct reports to improve effectiveness and team productivity, building the skills and abilities of yo
• ur team.Develop and implement effective and sustainable solutions to improve operational efficiencies for the wider organ
• isation.Effectively collaborate with other internal departments to drive transfo
• rmation.Directly manage a small number of key accounts within your assigned
• region.Develop and maintain strong relationships with partners by providing data insights and implementing strategies to increase their market share and revenue opport
• unities.Represent Trip.com Group within the local market, building the company's profile with key stakeholders, and providing an exceptional level of market knowledge to the i
• ndustry.Perform other ad-hoc duties as a

ssigned.
What you'll Need t

o SucceedTo be considered for this opportunity, you will need to bring the f

ollowing:
A Seaso

• ned Leader5+ years’ experience in team leadership within a sales or account management environment. Preferably within the hospitality, tourism, or e-commerce
• industry.Ability to motivate, coach and mentor a div
• erse team.Proven ability to successfully lead cross-functional teams in a fast-paced working en
• vironment.Proven ability to coach team members in behaviours that improve personal effe
• ctiveness.Authentic relationship builder with a sound ability to earn the trust
• of others.Proven ability to effectively manage team performance and mobilise resources to achieve and exc

eed goals.
A S

• elf-StarterProven ability to have an effect on both internal and external st
• akeholders.A results-focused individual willing to act and empower their team to achieve
• goals set.Strong organisational skills and attention
• to detail.Strong project management and prioritizat
• ion skills.Highly organized and self-motivated, with a demonstrated ability to prioritize work and be focused on achieving critical targets and deadlines wit

h accuracy.
An Excellent

• CommunicatorExceptional communication skills, both written & verbal. With proven ability to effectively present & articulate ideas clearly and the ability to suitably influ
• ence others.Ability to influence the direction of decisions, even when holding a contra
• ry position.Proven ability to effectively communicate at various levels via a variety of communicat

ion methods.
A Cri

• tical ThinkerAbility to clearly display vital-thinking skills, including general problem-solving skills and intense curiosity to identify trends and implement action
• accordingly.Proficiency with CRM tools and expertise in Microsoft Word, Excel &
• ; PowerPoint.The ability to travel, up to 20% of your time
• is required.Fluent in English
• & German.This role will be based

in Frankfurt.Why T

rip.com GroupWe offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress y

ou have made

• .
  What’s more?Our rapid business growth in global offers abundant career opportunities at various levels and in mult
• iple functionsInternal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make
• global impactWe provide learning opportunities to further your career in areas of leadership capability, soft skill and professio
• nal expertise.We encourage flexible wo
• rk arrangementHave fun with company-sponsored greetings and activities at holidays, birthdays, and colorfu

l team events.

Find out more job opportunities at https://

careers.trip.com

Have a good trip,