Marketing Resource Manager

Position Description

Position Title:  Brand Marketing Resource Manager

Status: Full time

Location: In-office at the Lynnwood Home Office

Budgeted Department: Brand Marketing/ 7710

Reports To Title:  Brand Marketing Senior Manager

Position Type: Full-time, Non-Exempt

Pay Range: Pay Range: $31.97/hr - $39.18/hr

Why Zumiez:

Zumiez is a leading specialty retailer of action sports apparel, footwear, accessories, and hardgoods rooted in skateboarding, snowboarding, and youth culture. We’re fast‑moving, creatively driven, and community focused—connecting product drop culture, youth lifestyle, and authentic storytelling across digital, retail, and experiential marketing channels.

Why Join Zumiez Marketing:

You’ll play a key role in enabling our creative and brand teams to move fast, stay authentic, and deliver standout work across all the brand marketing touchpoints—without losing control of quality or priorities.

Position Purpose:

The Marketing Resource Manager is a key support role, allocating resources for the many types of projects across the entire portfolio in support of the Marketing Managers. This role will be keeping our projects flowing smoothly; organizing coordinator team bandwidth and coordinating creative requests and communicating timelines across stakeholders.

As part of a small, dynamic, multi-hat wearing team, qualified individuals will be: able to work well in a fast-paced, rapidly changing environment; self-motivated; flexible; extremely organized; very detail-oriented; tenacious yet tactful; confident and diplomatic in dealing with competing departmental objectives and varied personalities; a strong problem solver; able to work well under pressure in order to meet project deadlines; and will have a positive attitude.

You’ll be the connector between creative, marketing, and production teams (print & digital), working to ensure that the right people are working on the right projects at the right time. If you thrive in a fast-paced, design-driven environment and love bringing order to creative chaos, we’d love to meet you.

Key Responsibilities

Traffic, Intake & Resource Allocation

• Own the intake, prioritization, and tracking of marketing and creative requests
• Oversee resource allocation across the Brand Marketing department, including designers and project coordinators and interns.
• Maintain and update team availability, capacity, and assignments in collaboration with Program Managers and Senior Managers
• Translate creative briefs into clear timelines, scope, and resource plans
• Balance workloads across internal creative teams and project coordinators
• Forecast resource needs based on campaign calendars, seasonal priorities, and team bandwidth
• Ensure project coordinators are effectively assigned to support initiatives based on scope, complexity, and timelines.
• Coordinate freelance and vendor scheduling as needed to support project demands
• Manage equipment inventory and allocation

Art Traffic & Work Flow Coordination

• Partner with the Art Director to route projects based on skill set, availability, and priority
• Monitor project timelines, milestones, and deliverables to ensure deadlines are met
• Facilitate regular status meetings to track progress and resolve bottlenecks
• Collaborate with project/program managers, and marketing leads to align priorities and timelines

Cross Functional Collaboration

• Act as the central connection point between:
• Brand Marketing
• Digital Marketing
• Other Internal teams as needed
• External vendor partners
• Facilitate prioritization conversations when demand exceeds capacity
• Proactively identify risks, bottlenecks, and capacity gaps and recommend solutions
• Communicate status, changes, dependencies, and campaign launch readiness clearly across stakeholders

Process, Tools & Optimization

• Maintain and improve workflow systems and tools (Teams, Airtable, Basecamp, Excel, etc.)
• Ensure documentation, processes, and templates are clear, consistent, and communicated across teams
• Identify opportunities to streamline operations and improve efficiency, partnering with stakeholders to drive action
• Support additional initiatives and projects as needed across the Brand Marketing portfolio

Reporting & Insights

• Track throughput, turnaround times, capacity utilization, and on‑time delivery
• Provide insights to marketing leadership to support planning and resourcing
• Support seasonal and annual marketing planning with data‑driven forecasts

Qualifications:

• 3-5 years of experience in marketing operations, traffic management, or creative project management
• Meticulous attention to detail, accuracy, and follow-through
• Strong understanding of creative production and retail/brand marketing workflows
• Proven ability to manage multiple projects with competing priorities and shifting timelines
• Clear, confident communicator with strong stakeholder management skills
• Strong organizational, analytical, and problem‑solving abilities
• Ability to remain calm, diplomatic, and solution oriented under pressure
• Proficient in MS Office, Google Suite, Airtable, Basecamp, and Adobe Creative Suite
• Self-motivated, collaborative, flexible, and highly organized with a positive, can‑do attitude

Preferred Skills

• Zumiez and/or retail industry experience preferred
• Experience working with in‑house brand marketing teams and/or creative agencies
• Familiarity with campaign planning and cross‑functional collaboration
• Understanding of action sports, streetwear, or youth culture
• A collaborative mindset with a passion for supporting creative and executional excellence

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Prolonged periods of sitting at a desk and working on a computer. The employee must occasionally lift and/or move up to fifteen pounds, occasionally lift and/or move up to thirty pounds.
• Work environment: While performing the duties of this job, the employee will work in an office environment. The noise level is generally moderate.

BENEFITS:

• Pay Range: $31.97/hr - $39.18/hr
• Medical, Dental & Vision Insurance, following an initial wait period.
• 401k after meeting qualifications
• Long Term Incentive Eligible
• Bonus Eligible
• Paid Parental Leave
• Life Insurance
• Paid Vacation
• Paid Sick Leave
• Stock Purchase Program
• Employee Discount on Zumiez product

How To Apply:

Please email resume to [email protected]