Account Manager

You love building strong client relationships and turning business goals into impactful social media strategies? You're equally at home in a pitch room and a campaign debrief, and you know your way around influencer marketing, platform trends and performance data? Then keep reading.

Tasks

• You own your client relationships end-to-end: from brief intake and strategic alignment to influencer marketing campaign delivery and performance reporting


• You develop data-driven social media strategies based on client briefs, aligning KPIs, platform selection and creator fit from day one


• You pitch new business, upsell opportunities and influencer activations, positioning Pulse's social-first approach with confidence and commercial instinct


• You lead influencer campaign execution in close collaboration with strategy, talent and content teams, keeping budgets, timelines and stakeholder communication on track


• You monitor and present campaign performance across key social media metrics, translating data into clear insights and actionable recommendations for your clients

Requirements

• You bring 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency


• You are passionate about social media: you know what's trending, which creators are breaking through and what leading brands are doing on every platform


• You communicate clearly and confidently, in writing and in person, and can juggle multiple client demands without losing your cool


• You think commercially and know how to spot and develop growth opportunities within existing accounts


• You are solution-oriented, structured and a reliable partner for clients and colleagues alike


• You welcome feedback, thrive in collaborative environments and are driven by delivering work that moves the needle

Benefits

• Time to pack your bags for Paris, London, Milan, Hamburg or Berlin: you’re welcome to work abroad from any of our office locations


• We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops


• We work hard and play hard, bringing our global team together to collaborate, learn from one another and celebrate our successes


• Don’t fancy the office today? Our hybrid remote policy lets you work from home two days a week


• Keep your commute to a minimum: you’ll find all our offices right in the city centre


• For motivational high-paws and comforting cuddles, your four-legged friend is absolutely welcome at our offices