Assistant Account Manager

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role:

The Assistant Account Manager will be working within the Account Management team reporting to the Account Manager. The responsibilities of this role is supporting with managing accounts with new and existing customers. The Assistant Account Manager is proactive, supportive and capable of making decisions on their own initiative. Able to thrive in a fast paced, action-oriented culture where they get an opportunity to suggest their own ideas within their area. This is a development role for career progression.

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave.
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you’ll be doing:

Leadership

• Understandable goals and targets that need to be achieved.
• Is a positive member of the team.
• Manages processes well and is focused on delivering the business goals.
• Manages own accounts with guidance.
• Leads strong, collaborative and respectful relationships with the Core Buying and Merchandising Teams. Following their critical path and lead with buying decisions whilst able to suggest and influence opportunities from partners feedback to be implemented.

Problem Solving

• Able to use information to identify priority issues.
• Demonstrates good cross-functional working outside own department in order to devise workable solutions to problems.
• Able to find solutions which make a real difference to results.
• Makes proposals and generates enthusiasm on how to improve situations for business benefit.

Area of Impact

• Key role of supporting the developing the New Look brand across domestic/international with third party partnerships.
• Working extremely collaboratively and following the critical path Buyers & Merchandising whilst passing the right information and leans on to the relevant people to maximise the opportunities.
• Please see attached structure chart of your key area and role.

Who you are:

• 2+ years’ experience however, candidates with relevant experience within the apparel industry will also be favourably considered.
• Be a dynamic, driven and fashion focused persona that is self-motivated and highly organised.
• Understand the importance of attention to detail and can manage time effectively and efficiently.
• Good interpersonal and communication skills both written and oral.
• Excel literate and intermediate level of Microsoft office.

Interpersonal Skills/Key Relationships

• Is aware of others’ perceptions and solicits feedback to ensure that their view is clear.
• Demonstrates strong communication skills, being able to communicate effectively with peers and senior stakeholders.
• Always displays a confident and professional style, taking action to ensure that the Account Manager has all the information required to influence the achievement of business goals.
• Maintains and improves the quality of key relationships both internally and externally, continuously building trust and respect.
• Builds relationships across the function and with key functions (BMD, Partners, Logistics, Marketing, VM and Finance).
• Adapts style/content/method of communication to the situation and audience.
• Identifies needs and actively seeks development opportunities for Assistant Account Manager.

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.