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Uneek Global Linkedin · Posted 28d ago

Account Manager

Exeter, Devon, United Kingdom

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Account Manager - Up to £55k + Bonus - Exeter (Hybrid) - Permanent


A fast-growing SaaS provider for critical infrastructure is expanding its team. In this position you will play a key role in establishing and shaping the Account Management function.


What You'll Do

  • Serve as a trusted advisor to key customers by building strong relationships and gaining a deep understanding of their business objectives.
  • Lead structured customer review meetings to ensure clients are maximising the value of the platform.
  • Identify and drive upsell and cross-sell opportunities through proactive account planning and engagement.
  • Manage renewals and reduce churn risk by identifying issues early and ensuring customer concerns are resolved effectively.


About You

  • 3+ years of experience in SaaS Account Management or Customer Success roles.
  • Demonstrated success in managing strategic accounts, improving customer retention, and driving revenue growth.
  • Strong commercial acumen, with hands-on experience in upselling, cross-selling, and renewal management.
  • Excellent communication and relationship-building skills, with the ability to engage effectively with stakeholders at all levels.


What’s on Offer

  • Salary: Up to £55k + commission bonus
  • Benefits: Comprehensive package
  • Location: Exeter (Hybrid)


For more information and a confidential discussion, please get in touch.

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