Service Sales Account Manager

Standard (Mon-Fri)

Environmental Conditions

Office

会社概要：

Thermo Fisher Scientificは、科学研究およびラボソリューション分野におけるグローバルリーダーです。「世界をより健康で、よりクリーンで、より安全にする」というミッションのもと、最先端の製品・サービスを提供し、世界中の科学者や研究者を支援しています。また、イノベーションだけでなく、多様性と協働を重視した働きやすい職場環境づくりにも注力しています。

ポジション概要：

Service Contractsチームの拡大に伴い、Sales Account Managerを募集します。本ポジションは、顧客との関係構築・維持を通じてビジネス機会を創出し、売上成長を牽引する重要な役割を担います。主体的に行動し、営業として成長したい方にとって魅力的な機会です。

主な業務内容：

• 既存および新規顧客との関係構築・強化を通じたビジネス拡大
• 顧客ニーズの把握と、最適な製品・サービスの提案 戦略的なアカウントマネジメントによるパイプラインの構築・管理
• サービスチームなど社内関係部門との連携による価値提供および目標達成
• Microsoft Dynamics CRMを用いた顧客情報および営業活動の管理
• 製品・サービス情報、価格、提案書の作成および提示
• 顧客満足度の向上およびアップセル・クロスセル機会の創出
• 業界動向・市場・競合情報の把握と営業戦略への反映
• 製品知識や営業スキル向上のためのトレーニング参加

• 営業またはアカウントマネジメントの実務経験
• 優れたコミュニケーション能力と顧客関係構築力
• 目標達成志向が高く、実績を有する方
• CRMツールおよびMicrosoft Officeの基本操作スキル
• 自律的かつチームで協働できる方
• 高い業務遂行能力およびタイムマネジメント力
• ビジネス、マーケティングまたは関連分野の学士号保有者歓迎

Thermo Fisher Scientific is a dynamic and innovative leader in the scientific research and laboratory solutions sector. Committed to advancing scientific discovery, our mission is to enable our customers to make the world healthier, cleaner, and safer. We take pride in delivering cutting-edge products and services that empower scientists and researchers worldwide. Our focus extends beyond innovation to fostering a positive and collaborative work environment, where our diverse team works together to drive progress and impact in the scientific community.

Position Overview:

We are seeking a motivated and results-driven Sales Account Manager to join our expanding Service Contracts team. The successful candidate will play a key role in managing customer relationships, identifying business opportunities, and driving revenue growth through strategic account management. This is an excellent opportunity for a self-starter who is passionate about sales and eager to contribute to the success of a growing organization.

Responsibilities:

• Manage and develop relationships with existing and prospective customers to drive business growth.
• Identify customer needs and provide tailored solutions by promoting our products/services.
• Build and maintain a strong sales pipeline through proactive account management and business development activities.
• Collaborate with internal teams, including the Service team, to deliver value to customers and achieve sales targets.
• Maintain accurate and up-to-date records of customer interactions and sales activities using our Microsoft Dynamics CRM system.
• Provide product/service information, pricing details, and proposals to support customer decision-making.
• Ensure customer satisfaction by addressing concerns and identifying opportunities for upselling or cross-selling.
• Stay informed about industry trends, market conditions, and competitors to enhance sales strategies.
• Participate in training sessions to stay updated on product/service knowledge and sales capabilities.

• Proven experience in sales, account management, or a related role.
• Strong communication and interpersonal skills, with the ability to build long-term customer relationships.
• Results-driven mindset with a demonstrated track record of achieving sales targets.
• Familiarity with CRM software and proficiency in Microsoft Office Suite.
• Ability to work independently and collaboratively within a team environment. Excellent organizational and time-management skills.
• Bachelor’s degree in Business, Marketing, or a related field is a plus.