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NPAworldwide Linkedin · Posted 2mo ago

Senior Account Manager – Packaging Inks(HYBRID)

Newark, New Jersey, United States

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Indexed description

Job Description

  • Serve as the primary commercial and technical liaison between company and key Narrow Web customers.
  • Drive profitable growth through strategic account management, solution-based selling, and deep application expertise in water-based and UV-curable inks and coatings.
  • Act as a trusted advisor by aligning customer objectives with companys portfolio.
  • Lead complex sales engagements and ensure successful product adoption through coordination with technical, R&D, manufacturing, and supply chain teams.
  • Own and manage a portfolio of strategic Narrow Web customer accounts, with full responsibility for revenue growth, margin performance, and account profitability.
  • Develop and execute account strategies and growth plans aligned with customer business objectives and companys commercial priorities.
  • Identify and convert new business opportunities, including product conversions, line extensions, and expansion into new applications or technologies.
  • Lead pricing strategy, contract negotiations, and commercial agreements in collaboration with regional management.
  • Leverage deep knowledge of water-based and UV-curable inks and coatings to position company as a solutions partner.
  • Lead and coordinate press trials, product introductions, and technical validations in support of commercial objectives.
  • Serve as the senior escalation point for complex technical challenges that impact customer satisfaction or business continuity.
  • Translate technical performance, process improvements, and sustainability benefits into clear customer value propositions.
  • Build and maintain executive-level relationships across customer organizations, including operations, quality, purchasing, and leadership teams.
  • Act as the primary point of accountability for customer performance, satisfaction, and issue resolution.
  • Partner closely with Technical Service, ensuring aligned messaging, efficient deployment of resources, and proactive customer support.

Qualifications

  • Experience with color management systems (e.g., X-Rite).
  • Understanding of lamination, coating, and post-print converting processes.
  • Familiarity with VOC compliance, safety protocols, and system regulations.
  • Experience working with packaging materials and inks in a manufacturing setting.
  • Successful resolution of technical issues related to packaging or inks in previous roles.
  • Experience receiving direct feedback from customers regarding packaging or ink performance.
  • Experience working with cross-functional teams to implement technical solutions.
  • Familiarity with current trends and advancements in the packaging and inks industry.
  • Ability to work independently after training and set priorities.
  • Good work ethic and a goal setter, with potential for promotion from entry-level positions.

Why Is This a Great Opportunity

  • Serve as the primary commercial and technical liaison between company and key Narrow Web customers.
  • Drive profitable growth through strategic account management, solution-based selling, and deep application expertise in water-based and UV-curable inks and coatings.
  • Act as a trusted advisor by aligning customer objectives with companys portfolio.
  • Lead complex sales engagements and ensure successful product adoption through coordination with technical, R&D, manufacturing, and supply chain teams.
  • Own and manage a portfolio of strategic Narrow Web customer accounts, with full responsibility for revenue growth, margin performance, and account profitability.
  • Develop and execute account strategies and growth plans aligned with customer business objectives and companys commercial priorities.
  • Identify and convert new business opportunities, including product conversions, line extensions, and expansion into new applications or technologies.
  • Lead pricing strategy, contract negotiations, and commercial agreements in collaboration with regional management.
  • Leverage deep knowledge of water-based and UV-curable inks and coatings to position company as a solutions partner.
  • Lead and coordinate press trials, product introductions, and technical validations in support of commercial objectives.
  • Serve as the senior escalation point for complex technical challenges that impact customer satisfaction or business continuity.
  • Translate technical performance, process improvements, and sustainability benefits into clear customer value propositions.
  • Build and maintain executive-level relationships across customer organizations, including operations, quality, purchasing, and leadership teams.
  • Act as the primary point of accountability for customer performance, satisfaction, and issue resolution.
  • Partner closely with Technical Service, ensuring aligned messaging, efficient deployment of resources, and proactive customer support.

Salary Type : Annual Salary

Salary Min : $ 100000

Salary Max : $ 140000

Currency Type : USD

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