Account Supervisor

The community is the creative and business partner for the new mainstream, growing brands through culturally honest creativity. A global creative agency founded in 2000 and with offices in Miami, New York, Buenos Aires and Mexico City, the community is made up of individuals representing more than 30 nationalities, with over 75% of employees self-identifying as diverse. Current clients include Verizon, Walmart, Volkswagen, Bath & Body Works, AutoZone, Porsche Latin America, and more. The community was recognized as one of the “Top 25 Agencies of the Last 50 Years” by Campaign.

Ad Age honored the community 9 of the last 13 years (including top 10 A-list, Multicultural Agency of the Year, Agency to Watch, and Standout). This past year, the agency was selected by both Adweek (2023) and Ad Age (2024) as Multicultural Agency of the Year. Additionally, in 2022, the agency was included in Fast Company’s Most Innovative Companies in Advertising Lis, and in 2019, it was named one of Ad Age’s “Best Places to Work,” and listed as one of the world’s “Fastest Growing Agencies” by Adweek. The community’s work has been recognized by all the industry’s most prestigious award shows, earning, among others, 11 Grand Prix.

For more information, please visit: https://www.thecommunityagency.com/en-us

Overview

In this role, you will work closely with Senior Account Leaders to own large projects and part of the relationship between the client and our agency team. You will be given the chance to spearhead large National & Global initiatives for major recognizable brands. This will include client facing presentations and managing large project budgets.

Responsibilities

• Serve as client’s trusted day-to-day advisor in bringing value to their business.
• Lead a variety of projects including broadcast, digital, radio, out-of-home, print and social.
• Acquire in-depth knowledge of client’s business – key issues, competitive situation and industry trends.
• Manage production of projects to keep them on budget and on schedule.
• Supervise junior team members.
• Manage a constantly changing content calendar effectively.
• Be the connective tissue between junior account staff, the senior leaders, and other agency departments, such as Production and Creative.
• Provide clear and succinct direction and feedback and contribute to strategic initiatives offering a sound POV.
• Proactively anticipate asks from the client and Team leads being prepared to answer all status updates and clarification questions.

• 5-7 years of fast-paced advertising agency experience in a heavy client-facing role.
• Strong client-service orientation, project management and leadership skills.
• Familiarity with accounting/math principles.
• Strong experience overseeing and managing client budgets/financials up to multi-million dollar projects.
• Excellent time management, organization and detail-oriented skills.
• Ability to work with a wide range of people and work styles, communicating with a team remotely.
• Flexible to evolving responsibilities and last-minute changes.
• Proficient in MS Office, Google; Docs, Sheets & Slides and Keynote.
• A willingness to travel when needed (and safe).
• Fluency in English including written and verbal communication experience required.
• Spanish language skills a plus but not required.
• Bachelor’s degree requested.

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $75,050- $120,159 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 06/24/2026.