Portfolio Operations Coordinator

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.

What You’ll Be Doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

• Maintain and update portfolio compliance trackers, ensuring statutory and non‑statutory actions stay on schedule
• Monitor upcoming and overdue compliance tasks and drive timely completion
• Liaise with site teams, managing agents and contractors to close out actions efficiently
• Highlight risks, delays and trends to Property Operations Managers
• Manage Fixflo workflows, ensuring issues are logged, progressed and resolved
• Support accurate property and compliance data management within MRI/Qube
• Coordinate contractors, suppliers and third parties, including access, works and documentation
• Track outstanding actions and documents through to completion with clear, consistent communication
• Assist the Portfolio Operations Manager with day‑to‑day operations and meeting preparation
• Prepare reporting information and maintain accurate, up‑to‑date records across systems

What You Need To Succeed

• Strong organisational skills and tracking skills with high attention to detail.
• Confident communication skills, to assist in dealing with key-stakeholders and third parties
• Ability to prioritise and manage multiple tasks across schemes

Desirable:

• Comfortable using IT and Property Management Software (Qube MRI/Fixflo)
• Experience in Build to Rent or Property Management
• General understanding of property management compliance (ie Gas safety certification, electrical installation certification etc, fire safety certification)

Why join us?

• Time to Recharge: 25 days’ holiday plus bank holidays
• Future Security: Enhanced pension scheme based on role
• Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
• Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
• Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
• Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most
• Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
• Mental Health Support: 24/7 mental health services
• Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
• Giving Back: One volunteer day annually to support a charity or cause close to your heart
• Benefit Platform: One online platform for all benefits and recognition

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.