Personal Lines Account Manager

Position : Personal Lines Insurance Account Manager

Location : Little Rock, AR (On-site)

Role Description

This is a full-time, on-site role based in Little Rock, AR. The individual will manage client accounts, provide exceptional customer support, and ensure satisfaction through effective communication and problem-solving. Key responsibilities include assisting clients with personal insurance needs, reviewing and processing policy changes, educating clients about available insurance products, and maintaining accurate records. Collaboration with team members and other departments will also be an essential part of this role.

Qualifications

• Strong skills in Account Management and Customer Service, with a proven ability to build and maintain client relationships
• Knowledge of Personal Insurance products and services, with the ability to guide clients in selecting policies
• Familiarity with Employee Benefits and related insurance options is a plus
• Experience in the insurance industry; insurance license required, with agent designation preferred
• Proficiency in insurance management software (AMS 360) and maintaining accurate records
• Excellent communication, problem-solving, and organizational skills
• Ability to work on-site in Little Rock, AR

Note: We are looking for a qualified/experienced Arkansas Property & Casualty (P & C) licensed Personal Lines Insurance Account Manager or Customer Service Representative (CSR) to work in our Little Rock office.