Payroll Specialist

Payroll Specialist & Client Account Manager

Position Overview

HiveWorks Business Solutions is seeking a sophisticated Payroll Specialist & Client Account Manager to join our professional services team in Miami Lakes. Unlike traditional processing roles, you will act as a payroll concierge for a dedicated portfolio of clients. You will serve as the primary point of contact, ensuring that client-submitted payroll runs are accurate, compliant, and reconciled against complex benefit structures.

Key Responsibilities

• Portfolio Advocacy: Manage a dedicated portfolio of trusted clients, serving as their primary expert for payroll and tax compliance inquiries.
• Compliance Auditing: Review and approve 10–30 client-submitted payroll runs daily through ADP RUN, flagging inaccuracies before release.
• Financial Reconciliation: Reconcile weekly and bi-weekly reports against pre- and post-tax benefit deductions, including 401k (traditional and Roth), FSA, HSA, etc.
• Expert Guidance: Provide technical navigation support for payroll systems and resolve client payroll inquiries involving but not limited to withholding amounts, wage garnishments, and tax jurisdictions.
• HR Administration: Support the broader HiveWorks team with essential client HR administrative tasks and client onboarding as required.

Required Qualifications & Knowledge

• Experience: Minimum of 3+ years of hands-on payroll experience.
• Regulatory Expertise: Deep understanding of FICA/Social Security/Medicare, employer/employee tax splits, and federal/state withholding.
• Compliance Literacy: Working knowledge of FLSA and common HR labor standards
• Communication: Exceptional bilingual fluency in English and Spanish (written and verbal) with the ability to explain complex tax topics to clients clearly.
• Technical Proficiency: Comfort managing high-volume, deadline-driven workloads in an on-site office environment.

Preferred Credentials

• Certifications: Bachelor’s Degree in Business Administration, Human Resources, or other affiliated industry
• Background: Prior experience in a corporate payroll environment, PEO, or outsourced HR firm.
• Systems: Familiarity with ADP RUN, Workforce Now, or other comparable national HCM platform.

Compensation & Benefits

• Salary: $50,000–$60,000 annually.
• Retirement: Access to a Company Retirement Plan with a matching contribution (tenure-based).
• Time Off: Paid vacation available upon reaching tenure milestones.
• Environment: An intimate boutique firm that is relationship-driven, with a hands-on team culture.

To apply, submit your resume to Alejandra Milian at [email protected]