Digital Wholesale Key Account Manager-Keds-REMOTE
Indexed description
The Opportunity
Step into a role where relationships fuel growth and curiosity drives market impact. As an Expert IC #1 on our North America Sales team, you expand brand reach, strengthen customer partnerships, and shape the product and planning conversation through real-world insights. You lead a piece of our wholesale business by blending analytics, collaboration, and an instinct for what customers love—ultimately delivering sales, profit, and shipping results that move the business forward. This position is REMOTE.
What You’ll Be Doing
Building and Growing Customer Relationships
- Develop and nurture strong partnerships with new and existing customers.
- Understand each customer’s unique needs to create assortments that fuel growth and reflect brand opportunities.
- Create and interpret forecasts and business reports to uncover customer needs, track performance, and guide future plans.
- Monitor account progress—including sales, shipping, and opportunities—through consistent reporting and communication.
- Negotiate internally and externally to meet sales and profit goals.
- Manage orders, including the tracking and shipping of samples.
- Partner with Planning to:
- Maintain account P&Ls
- Review markdown projections
- Recommend markdown strategies
- Identify alternative outlets for slower inventory
- Conduct store visits and competitive shopping to stay connected to customer perspective and industry trends.
- Share real-time insights with leadership and cross‑functional partners.
- Prepare for and support shoe shows, showrooms, and regional presentations.
- Understand marketplace shifts and adapt assortments and messaging to support customer needs.
- Partner with product, marketing, planning, and customer service to apply insights and unlock sales opportunities.
- Manage and maintain Drop Ship accounts, including setup and ongoing oversight.
- Ability to work independently with a proactive, self-starting approach
- Strong retail math skills with the ability to analyze metrics, identify trends, and build informed sales strategies
- Experience making business recommendations based on analysis
- Strong customer relationship‑building skills
- Collaborative mindset with clear, inclusive communication
- Strong organization, prioritization, and time‑management skills
- High attention to detail and accuracy
- Professional presence and customer‑focused approach
- Proficiency in Microsoft Office Suite, with strong Excel capability
- Experience: 3+ years of related footwear or accessory wholesale sales experience
- Education: Bachelor’s degree or equivalent combination of education and experience in footwear/accessory sales
- Your Sole Well-Being: Our benefits package is crafted with our associates in mind! We support you with benefits like free virtual health care, robust family/fertility benefits, 401(k) w/ match, and more. Explore our offerings at https://mymobilewalletcard.com/dbi.
- Stride with Flexibility: We offer hybrid and remote work opportunities, giving you the freedom to stay connected, productive, and inspired—wherever you do your best work.
- Stepping Up Your Career: Take advantage of training programs, professional development, and education assistance to advance your career with a company that celebrates bold ideas and fresh perspectives.
- We are Shoe-Obsessed: Because we know a great pair of shoes can change your day, you’ll enjoy 30% off at DSW & com, plus discounts across our family of brands.
Job Details
Pay Range
$115000.00 - $144000.00 / hour
Pay Transparency
Company complies with Pay Transparency rules.
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