Quality Assurance Manager

Job Description

Quality Assurance Manager

Location: Cleveland, OH, USA

Salary: US$140-160K plus bonus and excellent benefits package

About The Opportunity

Our client is a leading provider of high-performance paints and coating products designed to meet the rigorous demands of the global automotive industry.

They are now seeking a Quality Assurance Manager to lead site quality

standards, strengthen QMS compliance, improve customer quality outcomes,

and support a proactive quality culture across a highly regulated

manufacturing environment.

This is a key leadership role, acting as the main quality liaison

between Operations, Process Engineering, Technical, Account Management,

customer-facing teams, and R&D on quality-related enquiries,

investigations, audits, and improvement initiatives.

Role & Responsibilities

As Quality Assurance Manager, you will take ownership of site quality

standards, compliance, audits, quality systems, and continuous

Improvement Activity. Your Responsibilities Will Include

• Maintaining and improving the site Quality Management System,

certifications, processes, and documentation

• Ensuring QMS requirements are embedded within the product

realisation process

• Integrating customer-specific requirements, supplier quality

manuals, and quality standards into the QMS

• Measuring, reporting, and communicating site quality performance
• Leading internal and external quality investigations, including

customer complaints, SCARs, non-conforming product issues, and

corrective actions

• Ensuring corrective actions are implemented effectively and issues

are resolved in a sustainable way

• Driving data-led quality improvement programmes to improve yield,

productivity, customer complaints, and cost of non-conformance

• Owning the site internal audit programme and document control system
• Facilitating customer and supplier quality visits
• Supporting and troubleshooting quality-related data systems,

including SAP, LIMS, and ETQ Reliance

• Collaborating with Technical, R&D, Operations, Process Engineering,

and customer-facing teams to improve first-right capability

• Acting as quality gatekeeper for site-level MOC activity and new

product launches

• Providing quality training, leadership, coaching, and guidance

across the site

• Promoting a proactive and accountable quality culture

This Role Will Hold Decision Authority Responsibility For

• Product release decisions
• Fit, form, and function change approval requests
• Non-conforming product disposition
• Quality-related escalation, investigation outcomes, and corrective

action effectiveness

Qualifications

Key Requirements

You will be an experienced quality leader with a strong background in

quality management, manufacturing quality systems, audit programmes,

Experience Will Include

corrective actions, and continuous improvement. Essential skills and

• Bachelors degree or higher in Quality, Engineering, or a related

discipline

• Minimum 5 years quality management experience, ideally within

automotive or advanced manufacturing

• Minimum 3 years people management or supervisory experience
• Certified Lead Auditor experience, ideally IATF and/or VDA
• Minimum Six Sigma Green Belt certification
• Strong knowledge of automotive core tools, including FMEA, SPC,

Control Plans, and APQP

• Experience maintaining and improving QMS frameworks, certifications,

and customer-specific requirements

• Experience leading quality investigations, SCARs, customer

complaints, non-conforming product issues, and corrective actions

• Working knowledge of quality and operational systems such as SAP,

LIMS, and ETQ Reliance

• Strong written and verbal communication skills in English
• Ability to lead audits, manage documentation, coach teams, and

promote a strong quality culture

Why Is This a Great Opportunity

Why Join?

This is an excellent opportunity to join a specialist business

supporting the automotive paints and coatings industry, where quality,

compliance, customer standards, and operational excellence are critical

to success.

You will play a visible leadership role in strengthening the sites

quality systems, audit readiness, customer quality outcomes, and

continuous improvement culture, while working closely with technical,

operational, and customer-facing teams.

Salary Type : Annual Salary

Salary Min : $ 140000

Salary Max : $ 160000

Currency Type : USD