Client Success & Implementation Manager — Automotive Digital Marketing

About Savvy Dealer

We work for dealers first. That's the purpose — not a tagline. We counter competitors in real-time and solve the whole marketing problem — not just the ad buy. When there's a PPC conflict in a market, we don't run paid search for both sides — we hand the conflict to a friendly agency. Straight line, no drama.

We're in an active growth stretch — adding dealer clients steadily, expanding the client-services bench, and scaling the office. We're urgent with our responsiveness. We get it done.

How we work — our core values

• Honesty

• Clear Communication

• Accountable — own your work and the result

• Team Player, Low Drama

• Problem Solvers — bring answers, not just questions

• Adaptable — the industry moves, so do we

The role

Own a book of ~25–30 dealer accounts end-to-end. You're the dealer's go-to — the reason they stay, renew, and expand. You onboard new clients, run the monthly review, catch problems before the dealer calls, and pull in the specialists who actually turn the wrenches.

What you'll do

• Own the dealer relationship from kickoff through renewal

• Stand up new clients: Meta/Google access, coordinate the media team, launch campaigns

• Run monthly reviews with GMs and marketing directors — bring numbers, bring answers

• Be responsive. Dealers call, you call back same-day. Every time.

• Own retention — your book stays, grows, and refers

You are

• 2+ years in client success, account management, or dealership marketing

• Comfortable in a room with dealer principals and GMs

• Organized — 25+ accounts, no dropped balls

• Low drama, high ownership

• Automotive or agency background is a big plus

Less experience? Make the case. The right person beats years on a resume.

Compensation

Competitive base plus performance-tied variable focused on retention and client expansion. Details shared on the first call so you can make an informed decision.

Location & Benefits

Florida, on-site. PTO and flexible work environment.

Apply with your resume and a short note on your most challenging account and how you handled it.