Account Manager

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

What will you be doing?

We are hiring an Account Manager to help shape one of the most exciting brand journeys in retail right now. Working on Primark at Starcom means being at the centre of a fast‑scaling, internationally ambitious brand as it builds long‑term impact through bold, well‑crafted media. This role offers the chance to lead high‑profile brand campaigns, collaborate across markets, and influence how a global brand shows up in culture. If you care about thoughtful planning, strong partnerships and seeing your work make a visible difference, this could be a brilliant next step.

Responsibilities

• Owning the end‑to‑end planning and delivery of large, multi‑channel brand campaigns across the UK and international markets
• Leading campaign development from insight and strategy through to activation and post‑campaign learning
• Managing the creative agency relationship, ensuring clear direction, constructive feedback and seamless delivery
• Building trusted relationships with Primark’s brand team and international market stakeholders
• Overseeing and supporting the Senior Account Executive, setting clear standards while creating space for growth
• Managing multiple campaign cycles at once, keeping priorities clear and delivery on track
• Supporting senior client moments while increasingly shaping campaign strategy and presentations

What are we looking for?

• Hands‑on experience planning integrated brand campaigns across channels such as TV, VOD, OOH, audio and digital
• A strong understanding of the media landscape and how different channels work together to drive brand impact
• Confidence using insight and planning tools (for example TGI, GWI, AdIntel or brand tracking studies) to inform recommendations
• Experience working with creative agency partners and coordinating complex deliverables
• Strong organisation and attention to detail when managing budgets, timelines and reporting
• Clear, proactive communication style, including managing upwards and across teams
• Curiosity about brands, retail and culture, with a thoughtful approach to problem‑solving and learning

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.