Zip
Himalayas · Posted 16d ago
Solutions Services Manager
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Indexed description
As a Solutions Services Manager on the Solutions Services team, you will be the bridge between our sales process and successful customer outcomes, driving confidence in Zip's functionality and our ability to meet complex business needs.
Requirements
- 5+ years of experience in professional services, implementation consulting, or services engagement, preferably within a fast-paced SaaS environment.
- Proven track record of scoping complex software implementations and drafting detailed Statements of Work (SOW).
- Strong technical aptitude with the ability to run technical validations and translate business requirements into achievable implementation plans.
- Excellent communication and negotiation skills, with experience collaborating across Sales, Deal Desk, and customer stakeholders.
- Experience in the legal-tech or procurement space (e.g., CLM or Procurement Orchestration) is highly preferred.
- Bachelor’s degree in a relevant field (e.g., Business, Finance, Legal Studies or Communications).
Benefits
- Start-up equity
- Health, vision & dental coverage
- Flexible PTO
- Apple equipment plus home office budget
Originally posted on Himalayas
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