Fonoa
Himalayas · Posted 10d ago
Technical Support Specialist (US Timezone Support)
Continue to application
Add your email once, then Caio opens the original posting.
Indexed description
As a Technical Support Specialist at Fonoa, you'll provide expert assistance on technical questions, develop investigation and troubleshooting techniques, and build close relationships with customers.
Requirements
- Proficient in written and spoken English
- Excellent verbal and written communication skills
- Strong sense of ownership and care for clients
- Successful experience in customer support and relationship management
- Customer advocate with analytical skills and ticket management experience
- Familiarity with APIs, JSON, HTTP error handling, and root cause analysis
- Experience with tax technology or financial products and services (plus)
Originally posted on Himalayas
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search
Want help applying to roles like this?
Search Caio for free. If the repetitive CV tweaking gets heavy, Daniel can help set up Caio Agent.
Ask about Agent
