Bunker Account Manager

As a Bunker Account Manager you will be responsible for developing, in close co-operation with the Global Trading Team, the East and Middle East/South Africa ports and regional marine fuels business in your assigned area as well as strategic project teams. Business decisions are to be taken from an end to end perspective in order to optimize the income to Shell. In this role, you will be closely connected to Fuel Oil, Distillates, Low Carbon Fuels Trading Desk.

What You’ll Be Doing

In particular, you will need to:

• Develop and manage customer relationships across East, Middle East, and South Africa ports to grow spot and term bunker sales (ex‑wharf and delivered).
• Maintain and grow the term channel customer base, leveraging existing global customer relationships.
• Collaborate closely with the Team Lead, Trading Operations, and Downstream South Africa supply teams.
• Partner with the Trading team to execute the highest‑value sales channels.
• Contribute to the development of trading, barge, and sales strategies for the assigned ports.
• Monitor and manage regional bunker fuel supply and demand dynamics.
• Track vessel movements and analyze shipping patterns to support sales planning.
• Interface with Sales, Operations, and Trading to optimize integrated PnL performance.
• Manage commercial claims and customer complaints, ensuring timely resolution.
• Provide end‑to‑end sales support, including regulatory communication, specification updates, customer value tracking, and coordination with credit and account management teams.

The successful applicant must have:

• Solid sales and account management capability, with solid literacy, numeracy, and a clear results‑driven mindset. Experience in Bunker operations/sales highly preferred.
• Proven ability to operate independently, take initiative, and manage a dedicated customer portfolio and multiple internal stakeholders (Trading, Sales, Supply & Distribution).
• Collaborative team player who can work within and help build effective teams, with enthusiasm for end‑to‑end business growth for Shell.
• Sound understanding of trading and sales optionality, key trading strategies, bunker delivery operations and documentation, and local systems, regulations, and market dynamics.
• Capability to lead new business development opportunities and projects, with bi‑lingual skills required in some regions.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

Shell in Singapore

Shell is an international energy company that uses advanced technologies and takes an innovative approach to help build a sustainable energy future. Here in Singapore, Shell has a long history and is one of the country’s largest foreign investors. It has businesses spanning trading and marketing of liquefied natural gas; refining, trading, marketing and shipping of oil products, lubricants and chemicals; low carbon solutions; and operating a network of service stations through retailers, as well as electric vehicles charging.