Information Technology Manager

Pod Manager – MSP | $90k–$130k | Hybrid (Howell, NJ)

What’s in it for you

• Lead 1–2 pods of motivated L2 technicians in a fast‑growing MSP
• Join a company investing heavily in internal promotions and team development
• Hybrid flexibility: 2–3 days onsite in Lakewood, NJ
• Clear progression path and strong support from senior leadership
• Opportunity to shape team culture, performance, and operational excellence
• You will be joining this MSP at a great time, as it is recognized as a 2025 Inc. 5000 honoree with 164% 3-year growth!

Responsibilities

• Manage 10–20 technicians across multiple pods
• Oversee day‑to‑day operations: Ensure SLAs, workload balance, and pod efficiency remain on track
• Make L2‑level escalation decisions and support high‑pressure situations when needed

Must‑Haves

• Recent MSP experience
• Experience leading an IT team
• Confident in making L2‑level technical decisions

Remote candidates will be considered if you have strong managerial experience in an MSP.

Click below to apply!