Account Coordinator, Ads

Job Title: Account Coordinator, Ads

Location: New York, New York Hybrid - onsite 2-3 days in NYC

Job Summary: Our team is seeking a dynamic individual to join the Ads Account Management team as a critical partner in executing campaigns and supporting client success. We focus on driving operational rigor and ensuring campaigns launch smoothly within a high-volume advertising environment.

Responsibilities

• Complete internal intake forms and manage JIRA tickets with Ads Operations and vendor teams.
• Coordinate asset collection and confirm trafficking readiness prior to campaign launch.
• Own the creation and submission of JIRA tickets related to invoicing, credits, and rebills.
• Serve as the primary point of contact for client communications related to billing matters and programmatic activation.

Required:

• 1-3 years of experience in Account Coordination, Sales Planning, or Account Management support within digital media.
• Experience working within CRM, OMS, and/or ad serving platforms.
• Strong organizational skills and attention to detail with the ability to manage multiple deadlines and stakeholders.
• Clear written and verbal communication skills with sound judgment in identifying and escalating issues.

About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.

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