Business Analyst III
Indexed description
We are seeking an experienced Business Analyst III to support logistics systems, transportation management integrations, and operational process improvements within a fast-paced commercial logistics environment. This role is ideal for a highly analytical professional with strong SAP/TMS experience and a background in rail or truck transportation operations.
The successful candidate will play a key role in improving transportation management processes, supporting ERP integrations, enhancing data visibility, and driving operational efficiencies across logistics workflows.
Key Responsibilities
- Support and monitor integrations between Transportation Management Systems (TMS) and ERP platforms, troubleshooting issues and driving root-cause resolution.
- Analyze logistics data, operational workflows, and system performance to identify improvement opportunities and support data-driven decision-making.
- Serve as a subject matter resource for TMS applications and logistics processes, providing user support and operational guidance.
- Collaborate with business and technical teams on system enhancements, process optimization initiatives, and integration projects.
- Maintain high levels of data accuracy and integrity across transportation and logistics platforms.
- Document business processes, system updates, workflows, and improvement initiatives.
- Support logistics transparency and freight management optimization initiatives across rail and truck operations.
- Conduct end-to-end process analysis to improve reporting consistency, operational efficiency, and system effectiveness.
- Work independently on moderately complex assignments while coordinating with stakeholders to resolve risks and issues.
Required Qualifications
- Bachelor’s degree in Supply Chain, Logistics, Business, Information Systems, or related field.
- 4+ years of experience working with Transportation Management Systems (TMS), ERP systems, SAP environments, and process improvement initiatives.
- Experience supporting logistics operations, preferably within rail transportation environments.
- Hands-on experience integrating TMS platforms with ERP systems (SAP preferred).
- Strong analytical, critical-thinking, and root-cause analysis skills.
- Ability to understand downstream impacts of data and system changes across business processes.
- Experience working with operational reporting tools, dashboards, and logistics analytics.
- Proficiency with Microsoft Excel, PowerPoint, Word, SharePoint, and Microsoft 365 applications.
- Strong communication and cross-functional collaboration skills.
- Ability to document business requirements, workflows, and system interactions effectively.
Preferred Qualifications
- Experience with SAP S/4HANA or SAP R/3 environments.
- Familiarity with vendor billing documents, shipment cost documents, nominations, and ticket actualization processes.
- Experience with rail logistics systems or railroad carrier platforms.
- Exposure to Power BI dashboards and logistics reporting tools.
- Experience supporting transportation optimization initiatives across truck and rail operations.
Additional Details
- Onsite requirement: 5 days/week during initial evaluation period (60–90 days), with potential for hybrid flexibility afterward.
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