IT Project/Program Manager

IT Project/Program Manager (Level 3)

Location: Houston, TX (Onsite)

Duration: 12-Month Contract

Pay Range: $47.50-$52.50/hour

Position Overview

The Senior IT Project Manager is responsible for the end-to-end delivery of complex IT initiatives supporting a Commercial & Industrial (C&I) energy retail business. This role oversees planning, execution, risk management, and successful delivery of projects related to billing, pricing, sales, and retail platform systems.

Key Responsibilities

IT Project Management & Delivery

• Manage the full project lifecycle from intake and planning through execution, go-live, and stabilization
• Develop and maintain project plans, schedules, RAID logs, dependency tracking, and cutover strategies
• Oversee day-to-day execution while managing scope, timelines, budgets, and delivery risks
• Lead status reporting, escalations, and decision tracking with clear accountability for outcomes

Billing Systems Leadership

• Lead a large-scale billing transformation initiative consolidating multiple legacy billing platforms into a unified enterprise solution
• Manage testing activities including SIT, UAT, parallel billing, and mock cutovers
• Coordinate go-live readiness, production releases, and post-implementation stabilization efforts

Pricing Systems & Deal Enablement

• Oversee delivery of projects supporting pricing engines, governance workflows, and deal structuring tools
• Collaborate with Sales, Risk, Finance, and Operations teams to align pricing solutions with business requirements
• Ensure seamless integration between pricing platforms and CRM, quoting, contracting, and billing systems
• Manage release planning and enhancement deployments related to pricing model updates

Sales & CRM Enablement

• Lead delivery initiatives for CRM, quoting, proposal generation, and contract workflow systems
• Manage projects spanning lead-to-contract and contract-to-bill processes
• Partner with stakeholders to support broker, direct, and strategic sales channels
• Drive user adoption and operational readiness for new sales and automation capabilities

Financial & Governance Management

• Track project financials and ensure alignment with approved budgets and business cases
• Partner with Finance teams on forecasting, capitalization, and variance reporting
• Maintain audit-ready project documentation and governance compliance
• Ensure traceability between approved scope, funding, and delivered outcomes

Stakeholder & Cross-Functional Leadership

• Serve as the primary IT delivery lead for business and technology stakeholders
• Translate business objectives into executable technical delivery plans
• Provide clear and actionable updates to leadership and project teams
• Drive alignment across IT, Finance, Operations, and business groups to resolve blockers

Required Qualifications

• Bachelor's degree in Information Technology, Business, Engineering, or equivalent experience
• 8+ years of IT project management experience with progressive delivery responsibility
• Proven experience leading enterprise system implementations or transformation programs
• Experience supporting billing, pricing, sales, or financial systems in complex environments
• Strong understanding of project financials, WBS structures, and IT governance

Preferred Qualifications

• Experience within energy retail, utilities, or other regulated industries
• Exposure to Commercial & Industrial (C&I) Gas and Power business operations
• Experience managing multi-system, multi-vendor integration projects
• Familiarity with Agile, hybrid, and waterfall delivery methodologies
  

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