Renewals & Subscriptions Manager

Team: Renewals & Subscriptions

Department: Software & Services – UK

Line Manager: Software & Services Director, UK

Location: Newbury (moving to Reading August 2026)

Direct reports: Yes

Base Salary: £40,000 - £42,000 pa D.o.E

Variable (Commission): £10,000 - £12,000pa D.o.E

The Role

Renewals are where value is either protected or lost. This role sits right in the middle of that.

You’ll manage renewals across our UC software and subscriptions portfolio. That means working through data, spotting opportunities, speaking to partners, and getting quotes out quickly and accurately.

It’s a hands-on commercial role for someone who wants to grow, learn, and make an impact.

You’ll be supported on admin and data entry. Your focus is:

• Reacting to what the data is telling you
• Moving opportunities forward
• Making sure nothing slips

What You’ll Be Doing

Own the renewal cycle

• Work through renewal data and pipeline daily
• Engage with partners early (typically 90-120 days out)
• Keep deals moving, no delays, no surprises

Drive commercial outcomes

• Spot upsell and cross-sell opportunities
• Support pricing conversations and quote creation
• Treat every renewal as a chance to add value, not just process it

Be close to the detail

• Use data to prioritise accounts and actions
• Keep CRM and pipeline accurate
• Stay on top of multiple renewals at different stages

Work across the business

• Align with Sales, Vendors, and Services to get deals over the line
• Know who to pull in and when
• Keep communication simple and clear

Keep things moving

• Follow up. Then follow up again.
• Be proactive, not reactive
• Make sure nothing drops

What We’re Looking For

This Is Where We’re Being Specific. We’re Not Looking For a Senior Salesperson Or a Strategic Leader. We Are Looking For Someone Who

• Has worked in UCaaS / CCaaS / SaaS / telecoms / IT distribution
• Already understand what we sell
• Is hungry, proactive, and commercially aware
• Is comfortable working with data, quotes, and pipeline
• Wants to step into a role with more ownership

You Might Be

• An Internal Sales / Account Executive
• A Sales Support / Renewals Exec
• A Vendor Specialist or Coordinator

And ready for more.

What Good Looks Like

• You move quickly and stay organised
• You don’t wait to be told what to do
• You’re confident picking up the phone or sending the quote
• You spot opportunities others miss
• You keep things simple and get things done

KPIs

• Net Revenue Retention (NRR)
• Renewal Rate
• Upsell / Cross-sell contribution
• Pipeline coverage and accuracy
• Quote turnaround time

Why Konekt

Cloud communications is growing fast. It’s also getting more complex.

We help partners cut through that. Simple as that.

We’re not a traditional distributor. We’re a growth partner, focused on software, services, and doing things properly.

• ~400 buying customers
• £40m+ revenue base
• Start-up mentality with real backing
• Built for where the market is going, not where it’s been

You won’t be stuck in a slow-moving environment here. You’ll be part of a team building something properly.