Staff Product Manager - DMV (Remote)

The Staff Product Manager is a senior contributor who operates with a high degree of autonomy and strategic influence on the [insert] product lines. This role goes beyond managing a single feature area — the Staff PM is expected to lead complex, cross-cutting product initiatives, shape product strategy, and serve as an internal authority on government {insert product area} workflows. The Staff PM partners closely with engineering, UX, and go-to-market teams to deliver outcomes that drive measurable client and business value. This role does have a product owner as a direct report.

Duties And Responsibilities

• Own end-to-end product strategy and roadmap for a significant area of the DMV product portfolio
• Drive discovery and problem framing for complex, ambiguous product challenges; synthesize input from clients, data, and market research into clear strategic direction
• Define and maintain a prioritized, outcomes-oriented backlog; author high-quality epics, user stories, and acceptance criteria that reflect deep domain understanding
• Serve as a subject matter resource for government DMV— educating internal teams and informing product decisions
• Lead cross-functional collaboration across engineering, UX, sales, implementation, and customer success to ensure aligned, high-quality product delivery
• Proactively identify interdependencies and risks across product lines; work across teams to resolve ambiguity and drive decisions
• Define product success metrics; monitor performance, analyze usage data, and iterate based on evidence
• Mentor and provide guidance to Product Managers and Product Owners on craft, domain knowledge, and stakeholder management
• Monitor regulatory and legislative changes affecting {insert product area}; translate implications into product requirements
• Leverage AI-assisted tools (e.g., Claude, ChatPRD) to accelerate discovery, documentation, and backlog management
• Perform other duties as assigned

• 6+ years of product management experience, with demonstrated progression in scope and responsibility
• Deep experience in government technology DMV software strongly preferred
• Track record of independently leading significant product initiatives from discovery through launch and adoption
• Proficiency with Agile methodologies and SDLC; experience with tools such as JIRA, Azure DevOps, ProductBoard, and Figma
• Bachelor's degree in Business, Computer Science, Public Administration, or equivalent experience.
• Familiarity with technical concepts including APIs, middleware, data integrations, and SQL

• Experience with state government product, software or hardware is vital for this role's success, DMV-specific knowledge highly desired.
• Strong strategic and analytical thinking; able to frame complex problems, evaluate trade-offs, and make well-reasoned recommendations with limited guidance
• Deep understanding of state and local government and regulatory compliance environments
• Excellent written and verbal communication skills; effective at influencing peers, engineers, and senior stakeholders without direct authority
• Ability to operate independently in ambiguous, fast-moving environments and drive clarity for teams
• Strong data fluency; skilled at defining metrics, interpreting product analytics, and communicating insights
• Proficiency with AI productivity tools (e.g., Claude, Copilot) to accelerate story creation, research, and roadmap documentation
• Ability to juggle multiple competing priorities across a complex product domain

The noise level in the work environment is usually moderate as the employee works remotely or in an office setting, at an individual workstation, using telephone and computer.

Physical Demands

• Must be able to remain in a stationary position for most of the day
• Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
• This position needs to occasionally move about inside the office
• The person in this position frequently communicates via telephone and video conferencing

• Office setting with a moderate noise level.
• The employee will work at an individual workstation, using a telephone and computer.

• Must be able to remain seated for extended periods.
• Regular use of a computer and other office machinery, such as printers and copy machines.
• Occasional movement around the office.
• Frequent communication via telephone.

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.