Commercial Technical Assistant

Commercial Technical Assistant

Job Summary

Seeking a detail-oriented and motivated Commercial Technical Assistant to join a growing team. This role is pivotal in supporting our service team by handling ID cards, policy detailing, and addressing basic client inquiries.

Compensation Package

• Salary: $55,000 - $60,000 (commensurate with experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

• Process ID cards and policy details with accuracy and efficiency.
• Respond to basic client inquiries via phone and email, ensuring clear and professional communication.
• Collaborate with the service team and Account Manager to support client needs.
• Utilize Epic software to manage and update client accounts.
• Work with carriers such as CHUBB, Cincinnati, Travelers, FCCI, Selective, and Philadelphia to ensure seamless policy management.

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience: 1-3 years of relevant experience in the insurance industry.
• Technical Skills: Proficiency in Epic software is preferred.
• Soft Skills: Strong phone communication skills, attention to detail, ability to articulate clearly, and a commitment to providing excellent customer service.
• Work Environment: Must be able to work onsite in Pittsburgh for the first six months. Flexibility for a hybrid schedule may be considered thereafter.