Key Account Manager

Who We Are

The Crème Shop is a leading beauty brand based in Los Angeles, known for blending the best of K-Beauty innovation with playful, creative designs. We offer a wide range of products, ranging from thoughtful skincare to colorful cosmetics all crafted with quality ingredients and a commitment to cruelty-free practices. Our mission is to make beauty fun, inclusive, and accessible to everyone. We invite professionals who share our passion for beauty and innovation to join our team, where creativity meets expertise.

Core Values

Big Ownership

Think Big, Act Small

Resourcefulness

Act and Deliver

Teamwork

Drive Clarity

Learn, Grow, Change

About The Role

We are looking for an experienced and results-driven Key Account Manager to join our dynamic team in the cosmetics industry. As a Key Account Manager, you will be responsible for managing and expanding our customer accounts, fostering relationships with key clients, and driving sales growth within the cosmetic sector. If you are a motivated, strategic thinker with a passion for cosmetics and a proven track record in sales, we encourage you to apply for this exciting opportunity.

Title: Key Account Manager

Type: Full-Time, Exempt

Location: Onsite with one day telecommuting

Salary Range: $90k - $115k, DOE

Reports To: Sales Manager

(Final compensation will be determined based on experience, skills, internal equity, and business needs, in compliance with California pay transparency requirements.)

Responsibilities

Represent The Crème Shop portfolio of beauty brands at key retailers

Conduct and lead buyer meetings onsite at regular intervals

Deliver annual volume, trade spend and profit plan

Ongoing analysis and review of business trends to identify gaps to plan and execution

Implement the sales strategies per customer in coordination with the sales channel strategy

Plan and implement the annual appraisals in coordination with the management level

Negotiate terms and conditions and implement the results

Make regular headquarter buyer calls, identify customer needs/priorities and create fact-based selling presentations

Ensure customer maintains a strategic product mix through SKU optimization - both new item sell-in and sell-through

Ensure customer profitability

Other duties as assigned per departmental needs.

Qualifications

A minimum of a bachelor’s degree; preferably in business, marketing or related field

3+ years of experience in account management or sales support in the beauty or CPG industry

Prior experience with off-price channels (TJX, Ross, Burlington) strongly preferred

Used to a fast-paced environment with the ability to deliver on key assignments with both internal and external stakeholders

The ability to travel by car or airplane as needed, which may include overnight and/or weekend travel

Excellent interpersonal, competitive selling technique, business acumen and organizational skills

Strong written and oral communication skills, with a strong team-player mentality

Thorough knowledge and understanding of sales applications and principles

Ability to lift up to thirty (30) lbs. periodically, sit at a desk for up to two (2) hours, climb stairs, walk quickly from place to place

Experience documenting sales orders within ERP or other company systems (SAP experience preferred)

Additional duties as needed per departmental needs

Our Benefits

• 15 days of PTO, 10 Paid Holidays!
• Eligible for benefits first of the month following 30 days of hire.
• Company sponsored voluntary vision and dental plans
• Employee Assistance Programs
• Wellness incentive programs
• 50% off employee discount programs
• Monthly catered lunches

The Crème Shop is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.