Representative Account Development

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Account Development Executive is responsible for building and strengthening relationships with a portfolio of clients within the Large Market segment, companies with annual sales over US$50M, with the objective of maximizing industry and product penetration and generating new business volume. This individual will execute a robust commercial card growth strategy, collaborate and coordinate with cross-functional support teams, fostering greater level of client loyalty and representing the client’s point of view into strategic decision-making processes.

The executive will be responsible for driving the growth of the Commercial Card business by increasing billings and optimizing marginal contribution within existing accounts, in line with the company's commitment to delivering exceptional service standards and strengthening long-term client relationship

Minimum Qualifications

• Develop and strengthen relationships at all levels of client organization.
• Ability to develop and strengthen business relationships at C-levels.
• Ability to collaborate and influence internally and externally.
• Ability to quickly understand the complexity and nuances of Amex products/processes and resources and resolve any issue.
• Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.
• Identify new business opportunities within the client organization either for T&E or B2B solutions.
• Proactively engage with C-Levels or decision makers to develop business relationships.
• Ensure the correct implementation of the Amex program according to the client’s needs.
• Conducts quarterly review meetings to discuss and analyze the performance of the program that includes the usage of Amex solutions, spend trends, client satisfaction and additional needs, besides of new opportunities or risks.
• Provide consultancy and act as the main liaison between the client and the Amex organization facilitating seamless management of the corporate program.

Preferred Qualifications

• Bachelor’s degree in Finance, Administration or Sales
• Minimum of 4 years of experience in sales and corporate client development business.
• In-depth knowledge of Commercial Card Business.
• Structured methodology for relationship management.
• Financial & Business acumen with analytic and reasoning skills
• Project Management knowledge.
• Excellent negotiations and influencing skills.
• Self-motivated and Strong collaboration skills.
• Problem solving skills.
• Demonstrate effective oral and written presentation and communication skills.
• Experienced in pipeline management.
• Flexible to respond in dynamic work environment
• Demonstrates ability to fully comply with all applicable regulations, while adhering to internal policies and the highest standards.

Qualifications

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.