Pharmaceutical Key Account Manager

At Biocon Biologics, we are creating a model for the future of healthcare for all. We are a leading company in the biosimilars revolution where patients come first. Our ambition is to impact a billion lives and we do this by fostering a culture of affordable innovation, patient-centricity, and disruptive thinking. We are a multicultural global company where employees have a purpose and passion to work closely with partners and patients. We have a long-term commitment to bringing high-quality affordable biosimilars to patients all over the globe. We have proven end-to-end expertise from clone development, manufacturing, clinical development, and regulatory approvals to commercialization.

Role Profile

Pharmaceutical Key Account Manager – Biosimilars (Ireland)

Function: Commercial / Sales

Location: Ireland (Field-based, territory to be discussed)

Reporting to: Sales Manager UK/Ireland

Role Purpose

The Key Account Manager (KAM) – Biosimilars is responsible for driving sales performance, market access success, and market share growth for Biocon Biologics’ biosimilar portfolio across Ireland. HCP engagement will be in in Rheumatology/Gastroenterology and a focus on Oncology Tenders

The role focuses on strategic account management within hospitals and hospital groups, engaging with key stakeholders including clinicians, pharmacists, procurement, and hospital management, while ensuring compliant and value-driven promotion

Key Responsibilities

Sales & Account Management

• Full responsibility for revenue, market share, and margin delivery for assigned biosimilar products within the Irish territory
• Develop and implement account-specific plans for priority hospitals, hospital groups, and treatment centres
• Drive biosimilar adoption, switching, and retention through informed, value-based stakeholder engagement
• Act as the primary commercial point of contact for assigned key accounts, building long-term, trust-based partnerships

Customer Engagement

• Plan, prepare, and conduct high-quality interactions with:
• Hospital consultants and key prescribers
• Hospital and group pharmacists
• Procurement and medicines management teams
• Other relevant decision-makers within the HSE and hospital groups
• Deliver scientifically accurate, compliant product information tailored to customer needs

Tendering & Market Access Support

• Support hospital-level and national tender processes in collaboration with Market Access, Pricing, and Commercial teams
• Contribute local insights on tender dynamics, switching behaviour, and contracting opportunities
• Ensure timely execution of post-tender implementation plans with customers

Marketing & Scientific Activities

• Coordinate and deliver regional scientific and educational events in line with brand strategy
• Execute marketing and sales activities aligned with national strategy
• Provide structured feedback to Marketing on customer insights, competitor activity, and unmet needs

Performance & Reporting

• Own KPI delivery including sales, coverage, frequency, account objectives, and forecasting accuracy
• Maintain accurate and timely CRM documentation of customer interactions and activities
• Monitor market trends, competitor actions, and formulary changes, providing regular reports

Compliance & Governance

• Operate in full compliance with Irish pharmaceutical regulations, Biocon policies, and industry codes
• Promptly report adverse events and product quality complaints in line with Pharmacovigilance requirements

Key Stakeholders

• Hospital clinicians and key opinion leaders (KOLs)
• Hospital & group pharmacy teams
• Procurement and medicines management
• Internal teams: Sales, Marketing, Market Access, Medical Affairs, Supply Chain

Skills & Experience Required

Education & Experience

• Degree in Life Sciences or a related discipline (or equivalent experience)
• Proven experience (typically 5+ years) in pharmaceutical or biosimilars sales, within hospital or specialty care environments. Experience in Rheumatology and Gastroenterology a distinct advantage.
• Strong understanding of Irish healthcare structures, including hospital groups and procurement processes

Capabilities & Competencies

• Demonstrated success in key account management and consultative selling
• Strong commercial acumen with the ability to balance volume, value, and margin
• Highly developed communication, presentation, and negotiation skills
• Analytical mindset with the ability to use market and performance data to drive decisions
• Self-motivated, organised, and resilient, with a strong sense of ownership
• Team-oriented, collaborative, and comfortable working cross-functionally

What Success Looks Like

• Consistent achievement of sales and market share targets
• Strong positioning of Biocon Biologics as a trusted biosimilar partner
• Effective execution of tenders and post-tender implementation
• High-quality stakeholder relationships and sustainable account growth

Biocon Biologics is an Equal Opportunity, EEO / Affirmative Action Employer committed to excellence through diversity. All qualified applicants will receive consideration for employment without regard to, and no employee shall be discriminated against because of their race, color, religion, age, sex (including pregnancy), national origin, disability, genetic information, status as a protected veteran or any other characteristic protected by applicable federal, state or local law.